At a Glance
- Tasks: Lead a passionate cleaning team and ensure top-notch cleanliness across various areas.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong commitment to values.
- Benefits: Enjoy a competitive salary, inclusive environment, and opportunities for personal growth.
- Other info: Flexible working hours and a diverse, welcoming workplace await you.
- Why this job: Make a real difference in maintaining clean spaces and supporting your team.
- Qualifications: Experience in management or supervision within cleaning is a plus.
The predicted salary is between 30000 - 40000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
Working Pattern: 6.00am - 12.00 noon Monday - Saturday. We’re recruiting for a Cleaning Manager to join our passionate and driven Cleaning team. You’ll oversee all cleaning and associated duties carried out by all those that you are responsible supervising.
Key Responsibilities
- Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
- Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
- Identify any training needs on-site, conduct the training where possible and keep appropriate records of training completed on-site.
- Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
- Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.
Qualifications
- You must have right to work in the UK.
- Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable.
- Experience in staffing, rotas, training, and basic HR compliance.
- Excellent customer service skills.
- Able to work to deadlines and prioritise as well as being flexible with working hours and days.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Cleaning Manager in Heckmondwike employer: Manchester Arndale
OCS UK & Ireland is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being of its 50,000+ colleagues. As a Cleaning Manager, you will benefit from comprehensive training opportunities, a commitment to employee development, and the chance to make a meaningful impact in your community through our TRUE values of Trust, Respect, Unity, and Empowerment. With a focus on innovation and excellence in facilities management, OCS provides a rewarding environment where your contributions are valued and recognised.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Manager in Heckmondwike
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. You never know who might have a lead on a Cleaning Manager position or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching OCS UK & Ireland. Understand their TRUE values and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss your previous experience managing teams, handling rotas, and conducting training. Highlight specific examples that demonstrate your ability to empower and unite your team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the OCS family.
We think you need these skills to ace Cleaning Manager in Heckmondwike
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Cleaning Manager role. Highlight your previous management or supervisory experience in cleaning, as well as any relevant training or HR compliance knowledge.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your values align with our TRUE values of Trust, Respect, Unity, and Empowerment. Keep it concise but impactful!
Showcase Your Customer Service Skills:Since excellent customer service is key for us, make sure to include examples of how you've provided outstanding service in your previous roles. This will show us that you understand the importance of customer satisfaction.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Manchester Arndale
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and protocols that OCS UK & Ireland follows. Be ready to discuss how you would ensure these standards are met and maintained by your team. This shows that you understand the importance of quality in cleaning management.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your experience with staff rotas, training, and handling HR compliance. This will demonstrate your capability to lead and empower your team effectively.
✨Emphasise Customer Service
Since excellent customer service skills are crucial for this role, think of specific instances where you went above and beyond for clients or customers. Share these stories during your interview to illustrate your commitment to service excellence.
✨Be Ready for Scenario Questions
Anticipate questions about how you would handle various situations, such as managing a staffing crisis or addressing a complaint about cleanliness. Practising your responses to these scenarios can help you feel more confident and prepared during the interview.
