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- Tasks: Lead a passionate cleaning team and ensure top-notch cleanliness across various areas.
- Company: Join OCS, a top-rated facilities management company with a supportive culture.
- Benefits: Enjoy competitive pay, career growth, exclusive discounts, and access to training resources.
- Why this job: Make a real difference in people's environments while developing your leadership skills.
- Qualifications: Experience in cleaning management and strong customer service skills are preferred.
- Other info: Be part of a diverse team with over 600 apprenticeships available for career advancement.
The predicted salary is between 24000 - 36000 £ per year.
About the Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
We’re recruiting for a Cleaning Manager to join our passionate and driven Cleaning team. You’ll oversee all and associated duties carried out by all those that you are responsible supervising.
Days of Working
Monday, Tuesday, Wednesday, Thursday, Friday 06:00am - 12:00pm
Key Responsibilities
- Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
- Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
- Identify any training needs on-site, conduct the training where possible and keep appropriate records of training completed on-site.
- Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
- Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.
Qualifications
- You must have right to work in the UK.
- Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable.
- Experience in staffing, rotas, training, and basic HR compliance.
- Excellent customer service skills.
- Able to work to deadlines and prioritise as well as being flexible with working hours and days.
Why Join OCS?
- OCS are ranked 36th on Glassdoor’s Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated.
- We believe in investing in our colleague’s futures. The OCS Academy provides a range of digital courses and resources that will allow you to grow your personal skills and advance your career.
- With our Hapi app, you can gain access to exclusive discounts, rewards and wellbeing resources.
- Our values are Trust, Respect, Unity and Empowerment – they’re TRUE. Guided by these values and principles, we’re on a mission to make people and places the best they can be, this includes our TRUE start Awards.
- We now have over 600 live apprenticeships in the UK & Ireland — with a target of 1,000. That means more growth, more careers, more opportunity, allowing our employees to empower themselves with further development and qualifications!
- Access a portion of earned wages before payday with our Wagestream App! (eligibility for this benefit can be discussed at interview as this benefit is specific to business contracts)
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
Equal Opportunities Statement
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Cleaning Manager in Guisborough employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Manager in Guisborough
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. You never know who might have a lead on a Cleaning Manager position or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching OCS and their TRUE values. Show them how your experience aligns with their mission to make people and places the best they can be. Be ready to discuss your previous management experiences and how you’ve empowered your team.
✨Tip Number 3
Don’t just apply; engage! After submitting your application through our website, follow up with a friendly email expressing your enthusiasm for the role. It shows initiative and keeps you on their radar.
✨Tip Number 4
Showcase your customer service skills during interviews. As a Cleaning Manager, you'll need to demonstrate how you handle client interactions and ensure satisfaction. Share specific examples of how you've gone above and beyond in past roles.
We think you need these skills to ace Cleaning Manager in Guisborough
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Cleaning Manager role. Highlight any previous management or supervisory experience in cleaning, as well as your customer service skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your values align with our TRUE principles. We love hearing personal stories that connect you to our mission of making people and places the best they can be.
Showcase Your Leadership Skills: As a Cleaning Manager, you'll be overseeing a team, so it's important to demonstrate your leadership abilities. Include examples of how you've managed staff, handled training, or resolved conflicts in the past. We want to know how you empower others!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of success. It’s super easy, and you’ll be able to keep track of your application status. Plus, you’ll get to explore more about us and what we stand for!
How to prepare for a job interview at Manchester Arndale
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and protocols that OCS UK & Ireland follows. Be ready to discuss how you would ensure these standards are met and maintained by your team. This shows that you understand the importance of quality in facilities management.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight your experience with staff rotas, training, and handling HR compliance. This will demonstrate your capability to lead and empower your team effectively.
✨Emphasise Customer Service
OCS values excellent customer service, so be prepared to share instances where you've gone above and beyond for clients or customers. Discuss how you would handle feedback and ensure satisfaction in your role as a Cleaning Manager.
✨Align with TRUE Values
Understand and embody the TRUE values of Trust, Respect, Unity, and Empowerment. Think of ways to incorporate these values into your management style and be ready to discuss how they influence your decision-making and team dynamics.
