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For Companies At a Glance
- Tasks: Ensure safety and security while providing exceptional customer service in courts and tribunals.
- Company: Join OCS, a leading facilities management company with a commitment to growth and development.
- Benefits: Flexible shifts, professional development opportunities, and a supportive work environment.
- Other info: Diverse and inclusive workplace that values your unique background and experiences.
- Why this job: Make a real impact by ensuring the safety of court users and contributing to community well-being.
- Qualifications: SIA Licence, strong customer service skills, and the right to work in the UK.
The predicted salary is between 24000 - 36000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
This is a flexible worker role, covering various shifts around a designated area. Typically shifts available are Monday - Friday to cover sickness and absence. Shift times will vary depending on the location that requires covering at the time. Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications. Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
Responsibilities
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
Ideal candidate
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security experience.
- Strong people and customer service skills.
- You may require a UK driving licence, or at least the ability to get to different sites you are required to work at.
- Good diligence and high standard of work.
- Effective communication skills.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
Equal Opportunities
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Casual Court & Tribunal Security Officer in Gloucester employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Court & Tribunal Security Officer in Gloucester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OCS through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common security officer scenarios. Think about how you'd handle various situations, like dealing with difficult court users or responding to emergencies. We want you to shine!
✨Tip Number 3
Show off your customer service skills during the interview. OCS values exceptional service, so share examples of how you've gone above and beyond in previous roles. Let them see your passion for helping others!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that fit your skills.
We think you need these skills to ace Casual Court & Tribunal Security Officer in Gloucester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the role of a Casual Court & Tribunal Security Officer. Highlight any relevant security experience and customer service skills, as these are key to what we’re looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for providing exceptional customer service and ensuring safety. Let us know why you want to join OCS and how you align with our TRUE values.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your qualifications stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can sign up for job alerts while you're there!
How to prepare for a job interview at Manchester Arndale
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Casual Court & Tribunal Security Officer. Familiarise yourself with the key tasks like monitoring premises, providing customer service, and responding to security issues. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role involves a lot of interaction with court users, be prepared to discuss your previous customer service experiences. Think of specific examples where you went above and beyond to help someone or resolved a difficult situation. This will show that you can handle the demands of the job.
✨Demonstrate Effective Communication
Effective communication is crucial in this role. During the interview, practice clear and concise responses. You might also want to highlight any experience you have with using communication tools like radios or CCTV systems, as this will show you're ready for the technical aspects of the job.
✨Emphasise Your Commitment to Safety
Safety and security are at the heart of this position. Be ready to discuss your understanding of safety protocols and how you would handle various security situations. Showing that you take safety seriously will resonate well with the interviewers and align with OCS's values.