At a Glance
- Tasks: Keep shopping centres sparkling clean and ensure customer safety.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong team spirit.
- Benefits: Flexible hours, inclusive environment, and opportunities for personal growth.
- Other info: Work outdoors and enjoy a dynamic role with a supportive team.
- Why this job: Make a difference in your community while gaining valuable work experience.
- Qualifications: Cleaning experience and a passion for customer service are essential.
The predicted salary is between 20000 - 25000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role
Shift Pattern: Monday-Friday 8am until 10am at Solartron Retail Park and then every Sunday 13:00-19:00 at Blackwater Shopping Park, GU14 8BL. We are looking for an external cleaning operative to join our team. In this dynamic role, you will be responsible for cleaning the areas provided whilst also ensuring the safety and security of our customers, retailers and staff.
Main Responsibilities
- Ensuring the shopping centre is maintained at a high level of cleanliness at all times
- Advising and assisting retailers where necessary, providing customer service
- Daily general cleaning of the site, involving the use of different cleaning machinery
- Ensuring all daily tasks have been completed within deadline requirements
- Responsible for using pressure washing equipment, push along and ride on sweepers
Ideal Candidate Criteria
- Cleaning experience is essential for this role
- Knowledge of health and safety is preferred
- Ability to communicate with customers whilst providing excellent customer service at all times
- Able to commit to the shift patterns as stated above
- Confidence within independent working
- Comfortable working outdoors
Equal Opportunities Statement
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
External Cleaning Operative in Farnborough employer: Manchester Arndale
OCS UK & Ireland is an exceptional employer, offering a supportive and inclusive work culture that values Trust, Respect, Unity, and Empowerment. As an External Cleaning Operative, you will benefit from flexible shift patterns, opportunities for professional growth, and the chance to contribute to maintaining high standards of cleanliness in vibrant retail environments. Join a team of over 50,000 colleagues dedicated to making a positive impact in the communities we serve.
StudySmarter Expert Advice🤫
We think this is how you could land External Cleaning Operative in Farnborough
✨Tip Number 1
Get to know the company! Research OCS UK & Ireland and their TRUE values. When you understand their mission, you can tailor your approach and show how you fit into their culture during interviews.
✨Tip Number 2
Practice your customer service skills! As an external cleaning operative, you'll be interacting with customers and retailers. Role-play scenarios with friends or family to boost your confidence in providing excellent service.
✨Tip Number 3
Be ready to showcase your cleaning experience! Think of specific examples from your past roles where you maintained cleanliness or used cleaning machinery. This will help you stand out when discussing your qualifications.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the OCS team. Don’t miss out on this opportunity!
We think you need these skills to ace External Cleaning Operative in Farnborough
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your cleaning experience and any relevant skills. We want to see how your background aligns with the role of an External Cleaning Operative, so don’t hold back on showcasing your expertise!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for our team at OCS. Mention your commitment to cleanliness and customer service, and let us know how you embody our TRUE values.
Show Off Your Communication Skills:Since you'll be interacting with customers and retailers, it's important to demonstrate your communication skills in your application. Share examples of how you've provided excellent customer service in the past!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Manchester Arndale
✨Know Your Cleaning Techniques
Make sure you brush up on your cleaning techniques and the equipment you'll be using, like pressure washers and sweepers. Being able to discuss your experience with these tools will show that you're prepared and knowledgeable about the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with customers and retailers, think of examples where you've provided excellent customer service in the past. Be ready to share how you handled difficult situations or went the extra mile to help someone.
✨Understand Health and Safety Protocols
Familiarise yourself with basic health and safety regulations related to cleaning. This shows that you take safety seriously and are aware of the importance of maintaining a safe environment for everyone.
✨Be Ready for Practical Questions
Expect questions that assess your ability to work independently and manage your time effectively. Prepare to discuss how you would prioritise tasks during your shift to ensure everything is completed on time.
