Facilities Technician - Carpentry Bias

About The Company

OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.

About The Role

Shift Pattern: The weekly hours vary slightly based on the rolling shift pattern. The shifts are: Early 7:00am – 6:00pm and Late: 10:00am – 9:00pm. The Facilities Technician (Carpentry Bias) carries out a wide range of building maintenance work across the resort, including its two hotels, Adventure Golf, and New Woodland Village. With a strong focus on carpentry and joinery, the role involves maintaining, repairing, and improving a variety of wooden fixtures, fittings, and structures to ensure a safe, high‑quality environment for guests and staff. Duties will include reactive maintenance, planned preventative maintenance (PPM), project work, and modifications to existing installations, with a particular emphasis on carpentry‑related works such as furniture repairs, structural woodwork, fixtures, fittings, and finishings. The role also includes conducting daily safety checks on play structures and using initiative to problem‑solve effectively. This position involves some interaction with guests, requiring a professional and approachable manner that reflects brand values.

Main Responsibilities

• Ensure the highest standards of health & safety at all times, maintaining a safe environment for team members, contractors, visitors, and guests.
• Carry out a wide range of carpentry and joinery tasks, including repairs, installations, adjustments, and refurbishment of doors, furniture, fixtures, fittings, and structural elements.
• Respond to reactive maintenance requests across the resort, with a strong focus on diagnosing and resolving carpentry-related issues efficiently.
• Support general building maintenance tasks across other trades (e.g. minor plumbing, basic electrical, and repairs) as required.
• Work in accordance with building regulations, health & safety legislation, and company procedures, applying technical knowledge to all tasks.
• Conduct daily inspections of play areas and wooden structures, ensuring they are safe and compliant with HSG175 standards.
• Complete planned preventative maintenance (PPM) duties (weekly, monthly, annually), including checks on fixtures, fittings, furniture, and building elements.
• Contribute to planned project works across the resort, particularly those involving carpentry, refurbishments, and installations.
• Ensure tools, equipment, and materials are safely handled, stored, and maintained at all times.
• Support other teams such as Water Quality where required.

Skills & Experience

• Recognised carpentry/joinery qualification or significant hands‑on carpentry experience in a maintenance or construction environment.
• Proven experience in carpentry repairs, installations, and general building maintenance.
• Ability to complete accurate documentation and manage tasks via a CAFM/asset management system.
• Strong organisational skills with the ability to prioritise workload and meet set deadlines.
• Good working knowledge of health & safety practices within a facilities or construction environment.
• Multi‑trade experience (e.g. basic plumbing, decorating, or general maintenance) is advantageous.
• Experience working within facilities maintenance, hospitality, or a similar environment is desirable.
• Ability to communicate effectively with team members, other departments, contractors, and guests.
• Willingness to undertake training and development to enhance skills and knowledge.

Equal Opportunities

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.