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- Tasks: Join our team as a Facilities Assistant, handling deliveries and maintaining inventory.
- Company: OCS UK & Ireland is a top facilities management company with over 50,000 colleagues.
- Benefits: Enjoy a supportive work environment with opportunities for professional development and career progression.
- Why this job: Be part of a dynamic team that values Trust, Respect, Unity, and Empowerment.
- Qualifications: Must have the Right to Work in the UK and a full driving licence; customer service experience is a plus.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role
Days of Working: Monday – Friday 08.00-17.00, 8 hrs plus 1 hr unpaid lunch break
As a Facilities Support Services Assistant in the public sector, this role plays a key part in ensuring the smooth and efficient operation of site logistics, supporting everything from goods-in processing to on-site deliveries and room setups. You will be responsible for safely handling, moving, and organising stock, furniture, equipment, and mail while following all client and company procedures, including Health & Safety, manual handling, and COSHH requirements. Working flexibly across a range of tasks, you’ll support daily operational needs, assist third parties when required, and respond proactively to requests from managers, customers, and the client to maintain a safe, organised, and service-focused environment.
As part of your role, your key responsibilities will include, but are not limited to:
- Process all stock from goods inwards to dispatch ensuring that all client processes and procedures are followed
- To load and unload deliveries adhering to manual handling guidance and training
- Assess porterage jobs and complete relevant Health and Safety dynamic risk assessments
- Sorting, delivery and collection of mail across site
- Moving of office furniture and lab equipment, ensuring compliance with manual handling guidance, client specific access permits and training
- Collect categorised waste
- To follow company processes, procedures, risk assessments, method statements, COSHH assessments, local working instructions
- Reconfiguring meeting and conference room furniture and equipment as directed.
- Provide assistance to third parties as and when directed by line manager
- Act upon reasonable requests and instructions from leaders, customers and client
The Ideal Candidate
Must have Right to Work in the UK.
An enhanced DBS will be completed for the successful candidate.
Previous stores/warehouse experience beneficial.
Full driving licence- confident to drive a Luton type of vehicle.
Forklift experience preferable but full training provided.
Previous experience in a front facing customer service sector.
Well organised with the ability to prioritise workloads.
Be comfortable in a physically demanding frontline role.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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Facilities Support Services Assistant employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Support Services Assistant
✨Tip Number 1
Familiarise yourself with OCS UK & Ireland's TRUE values: Trust, Respect, Unity, and Empowerment. During your interactions, whether in interviews or networking, demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Highlight any relevant experience in facilities management or customer service during conversations. Be prepared to discuss specific examples of how you've handled stock, deliveries, or customer interactions effectively.
✨Tip Number 3
Show your proactive nature by asking insightful questions about the role and the company during interviews. This not only demonstrates your interest but also gives you a chance to showcase your knowledge about the industry.
✨Tip Number 4
If you have a driving licence, mention your confidence in driving larger vehicles like Luton vans. This can set you apart from other candidates and show that you're ready to take on the responsibilities of the role.
We think you need these skills to ace Facilities Support Services Assistant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Facilities Support Services Assistant position. Tailor your application to highlight relevant experience and skills that match these criteria.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your previous experience, particularly in facilities management or customer service. Use bullet points for clarity and focus on achievements that demonstrate your reliability and proactive nature.
Write a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your values align with OCS's TRUE values of Trust, Respect, Unity, and Empowerment, and provide specific examples of how you have demonstrated these in your previous roles.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Manchester Arndale
✨Understand the Company Values
Familiarise yourself with OCS's TRUE values: Trust, Respect, Unity, and Empowerment. Be prepared to discuss how you embody these values in your work and how they align with your personal beliefs.
✨Showcase Your Experience
Highlight any previous experience in facilities management or customer service. Be ready to provide specific examples of how you've handled stock, deliveries, or worked in a dynamic environment.
✨Demonstrate Safety Awareness
Since the role involves compliance with safety protocols, be prepared to discuss your understanding of manual handling, risk assessments, and COSHH regulations. Showing that you prioritise safety will impress your interviewers.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the company culture. This shows your genuine interest in the position and helps you determine if it's the right fit for you.
