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- Tasks: Lead Soft FM services in healthcare, ensuring safe and clean environments.
- Company: Join OCS UK & Ireland, a top facilities management company with a strong mission.
- Benefits: Professional development, career progression, and a diverse, inclusive workplace.
- Why this job: Make a real impact in healthcare while working with inspiring colleagues.
- Qualifications: Experience in Soft FM services, strong people management, and compliance knowledge.
- Other info: Dynamic role with opportunities for growth in a fast-paced environment.
The predicted salary is between 36000 - 60000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
We’re looking for an experienced Facilities Manager to lead the delivery of Soft FM services across community and locality healthcare sites for East London NHS Foundation Trust. Reporting to the Contract Manager, you’ll take a hands-on role overseeing service performance, compliance, and people management to ensure safe, clean, and fully compliant clinical environments. You’ll play a critical role in supporting frontline healthcare services, working in a fast-paced, purpose-driven environment where quality, safety, and people truly matter.
As part of your role, your key responsibilities will include, but are not limited to:
- Manage the day-to-day delivery of Soft FM services including cleaning, waste, pest control, washrooms, window cleaning, and grounds maintenance.
- Lead and develop supervisors and operational teams across multiple sites.
- Ensure full compliance with NHS Cleaning Standards, IPC requirements, and Health & Safety legislation.
- Act as the main point of escalation for service issues, audits, and complaints.
- Monitor KPIs, audits, and performance data to drive continuous improvement.
- Build strong working relationships with NHS stakeholders, clinicians, IPC and estates teams.
- Support recruitment, training, absence management, and performance processes.
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK. An enhanced DBS will be completed for the successful candidate.
- Proven experience managing Soft FM services, ideally within healthcare or regulated environments.
- Strong operational and people management skills across multi-site contracts.
- Sound knowledge of NHS cleaning standards, IPC, and compliance frameworks.
- Confident handling audits, complaints, and performance issues.
- IOSH Managing Safely (or willingness to achieve).
- Good IT skills (Outlook, Word, Excel).
- Full UK driving licence.
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Facilities Manager employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management sector, especially those who have experience in healthcare. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Prepare for interviews by researching OCS UK & Ireland and their TRUE values. Show us how your experience aligns with their mission and how you can contribute to making people and places better.
✨Tip Number 3
Don’t just wait for job alerts! Regularly check our website for new opportunities and apply directly. The more proactive you are, the better your chances of landing that Facilities Manager role.
✨Tip Number 4
Practice your interview skills with a friend or mentor. Focus on articulating your experience in managing Soft FM services and compliance within healthcare settings. Confidence is key!
We think you need these skills to ace Facilities Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Facilities Manager role. Highlight your experience in managing Soft FM services and any relevant compliance knowledge. We want to see how your skills align with our mission and values!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about facilities management and how you can contribute to making healthcare environments safe and clean. Let us know what makes you the perfect fit for our team.
Showcase Your People Skills: As a Facilities Manager, you'll be leading teams and building relationships. Make sure to highlight your people management skills in your application. We love candidates who can demonstrate their ability to inspire and support others!
Apply Through Our Website: We encourage you to apply through our website for a smooth application process. It’s the best way to ensure your application gets the attention it deserves. Plus, you can sign up for job alerts while you're there!
How to prepare for a job interview at Manchester Arndale
✨Know Your Stuff
Make sure you brush up on your knowledge of Soft FM services, especially in a healthcare context. Familiarise yourself with NHS cleaning standards and IPC requirements, as these will likely come up during the interview.
✨Showcase Your People Skills
As a Facilities Manager, you'll be leading teams across multiple sites. Be ready to discuss your experience in managing people, resolving conflicts, and building strong relationships with stakeholders. Share specific examples that highlight your leadership style.
✨Prepare for Compliance Questions
Expect questions about compliance and audits. Think of scenarios where you've successfully handled service issues or improved performance metrics. This will demonstrate your ability to maintain high standards in a regulated environment.
✨Be Ready to Discuss KPIs
Since monitoring KPIs is a key part of the role, prepare to talk about how you've used data to drive improvements in past positions. Bring examples of how you've tracked performance and what actions you took based on those insights.
