Facilities Maintenance Shift Coordinator

About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values Trust, Respect, Unity, and Empowerment.

About The Role: Shift Pattern: This consists of early shifts (4E) 7am - 6pm, and late shifts (4L) 10am - 9pm.

Key Responsibilities

• Coordinate and ensure all reactive maintenance, unplanned works, and planned preventative maintenance (PPM) are completed safely, efficiently, and within agreed timescales.
• Allocate PPM tasks to Facilities Maintenance Technicians across the year, ensuring work is completed professionally and to required standards.
• Ensure all safety checks on attractions and assets are carried out in line with manufacturer recommendations, ADIPS, and HSG175 requirements.
• Support the line manager by assisting with audits, inspections, and compliance checks.
• Carry out training and quality audits for team members to ensure consistent standards and workmanship.
• Support people management activities, including return-to-work meetings, 1-2-1s, PDPs, and associated documentation.
• Assist the line manager with performance management, helping to promote a positive team culture and strong work ethic.
• Coordinate and manage external contractors when required, keeping the line manager informed.
• Maintain strong working relationships with other departments, acting as a key point of contact and supporting operations when needed.
• Represent the Facilities department at internal management meetings and external meetings as appropriate.
• Maintain clear communication with other Facilities Shift Coordinators to ensure smooth handovers and continuity.
• Use the asset management system (Evolution) to manage work orders, planning, and compliance documentation accurately.

Person Specification

• Proven experience within a Facilities Maintenance or Construction environment, with strong knowledge of facilities processes and procedures.
• Qualified to at least City & Guilds Level 2 (or equivalent) in a relevant multi-trade discipline, with experience in a comparable maintenance environment (ideally theme park, leisure, or complex operational setting).
• Multi-skilled / multi-trade background is essential, supported by a recognised trade qualification and additional relevant certifications.
• Experience working at a supervisory or coordination level, with confidence in allocating work, monitoring progress, and maintaining standards.
• Strong planning and organisational skills, with the ability to prioritise work effectively to meet strict timescales.
• Comfortable completing and managing statutory and compliance paperwork, with high attention to detail and accuracy.
• Solid understanding of UK health & safety legislation and facilities-related regulations, or the ability to quickly build this knowledge.
• Confident communicator, able to engage effectively with technicians, managers, contractors, guests, and other stakeholders.
• Proactive, professional, and aligned with the values and expectations of OCS.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.