At a Glance
- Tasks: Lead a team to ensure high cleanliness standards and safe environments.
- Company: Join OCS, a top facilities management company with a strong commitment to values.
- Benefits: Opportunities for professional development and career progression in a supportive environment.
- Other info: Diverse and inclusive workplace that values all backgrounds and experiences.
- Why this job: Make a real difference by creating clean and safe spaces for others.
- Qualifications: Previous supervisory experience and excellent customer service skills required.
The predicted salary is between 24000 - 30000 € per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values — Trust, Respect, Unity, and Empowerment.
At OCS, our cleaners play an important part in providing safe, clean environments in which our customers can thrive in their workspaces. As Supervisor, you will ensure that cleaning staff perform their duties efficiently, maintain high cleanliness standards, and contribute to a safe and hygienic environment.
Key responsibilities:
- Overseeing and assisting with the cleaning of all areas within the cleaning specification (plus other ad hoc areas/duties, as required).
- Managing a small team, looking after rotas, holidays, absence management within budget and performance management to achieve a consistently high standard of cleaning.
- Responsible for delivering coaching/training, including health & safety, to all cleaning operatives and ensuring all records are updated correctly.
- Responsible for conducting cleaning audits on a weekly basis and escalating any areas of concern for support.
- Hold weekly team meetings and briefing sessions with your team to ensure clear and consistent communication.
- Manage the ordering of stock and consumables, updating the stock management system and also the distribution to cleaning stores.
- You will come into regular contact with customers/clients so it is important that you can assist them if needed and that you can communicate at all levels.
- Planning high level and deep cleaning works as required.
- Responsible for adherence to company policies and procedures.
The ideal candidate should meet the following criteria:
- You must have Right to Work in the UK.
- Previous supervisor experience preferably in a cleaning environment.
- Good IT skills in use of systems and MS Office.
- Desire to lead a team and oversee tasks.
- Excellent customer service skills.
- Able to work to deadlines and prioritise as well as being flexible with working hours and days.
- Good attention to detail is required.
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Cleaning Supervisor in England employer: Manchester Arndale
At OCS UK & Ireland, we pride ourselves on being an exceptional employer, offering a supportive work culture that values Trust, Respect, Unity, and Empowerment. As a Cleaning Supervisor, you will benefit from professional development opportunities, a commitment to career progression, and the chance to lead a dedicated team in creating safe and clean environments. Our inclusive workplace encourages diversity and fosters a sense of belonging, making it a rewarding place to grow your career.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Supervisor in England
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching OCS and their TRUE values. Show us that you understand their mission and how you can contribute to making people and places better. Tailor your answers to reflect their commitment to trust, respect, unity, and empowerment.
✨Tip Number 3
Practice your communication skills! As a Cleaning Supervisor, you'll be interacting with both your team and clients. Role-play common scenarios with a friend to boost your confidence and ensure you can handle any situation that comes your way.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that match your skills and interests.
We think you need these skills to ace Cleaning Supervisor in England
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Cleaning Supervisor role. Highlight your previous supervisory experience in cleaning environments and any relevant skills that match the job description. We want to see how you can bring your unique flair to our team!
Show Off Your Customer Service Skills:Since you'll be interacting with customers regularly, it's crucial to showcase your excellent customer service skills. Share examples of how you've gone above and beyond to assist clients in your application. We love candidates who can communicate effectively at all levels!
Be Clear and Concise:When writing your application, keep it clear and concise. Use bullet points where possible to make it easy for us to read. We appreciate straightforward communication, so don’t hesitate to get straight to the point about your qualifications and experiences.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application directly and ensures you’re considered for the role. Plus, you can sign up for job alerts while you're there!
How to prepare for a job interview at Manchester Arndale
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and protocols that OCS UK & Ireland upholds. Be ready to discuss how you would ensure these standards are met and maintained by your team. This shows that you understand the importance of cleanliness and safety in the workplace.
✨Showcase Your Leadership Skills
As a Cleaning Supervisor, you'll be managing a team. Prepare examples of how you've successfully led a team in the past, including any challenges you faced and how you overcame them. Highlight your ability to motivate and train staff, as well as how you handle performance management.
✨Emphasise Customer Service
Since you'll be interacting with clients regularly, it's crucial to demonstrate your excellent customer service skills. Think of specific instances where you provided outstanding service or resolved a client issue effectively. This will show that you can represent the company positively.
✨Prepare for Health & Safety Questions
Health and safety is a big part of the role. Brush up on relevant health and safety regulations and be prepared to discuss how you would implement training for your team. Showing that you prioritise safety will resonate well with the interviewers.
