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For Companies At a Glance
- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with a commitment to excellence.
- Benefits: Flexible shifts, professional development opportunities, and a supportive work environment.
- Why this job: Make a real difference in the community while growing your career in security.
- Qualifications: SIA Licence, strong customer service skills, and the right to work in the UK.
- Other info: Diverse and inclusive workplace that values your unique background and skills.
The predicted salary is between 13 - 16 £ per hour.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
This is a flexible worker role, covering various shifts around a designated area. Typically shifts available are Monday - Friday to cover sickness and absence. Shift times will vary depending on the location that requires covering at the time.
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an 'Employer of Choice' by investing in our colleagues' development through funded programs and opportunities to gain qualifications.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
Key Responsibilities
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
Ideal Candidate Requirements
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security experience.
- Strong people and customer service skills.
- You may require a UK driving licence, or at least the ability to get to different sites you are required to work at.
- Good diligence and high standard of work.
- Effective communication skills.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Casual Court & Tribunal Security Officer in Edinburgh employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Court & Tribunal Security Officer in Edinburgh
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the security field. A personal recommendation can go a long way in landing that interview.
✨Tip Number 2
Prepare for the interview by researching OCS and understanding their TRUE values. Show them you’re not just another candidate; you’re someone who aligns with their mission and is ready to contribute to their success.
✨Tip Number 3
Practice your customer service skills! Since this role involves interacting with court users, think of scenarios where you can demonstrate your ability to handle difficult situations with grace and professionalism.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that fit your skills.
We think you need these skills to ace Casual Court & Tribunal Security Officer in Edinburgh
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the role of a Casual Court & Tribunal Security Officer. Highlight any relevant security experience and customer service skills, as these are key for us at OCS.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for providing exceptional customer service and ensuring safety. Let us know why you want to join OCS and how you align with our TRUE values.
Be Clear and Concise: When filling out your application, keep your language clear and to the point. We appreciate straightforward communication, so avoid jargon and make sure your qualifications stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with OCS!
How to prepare for a job interview at Manchester Arndale
✨Know Your Role
Make sure you understand the key responsibilities of a Casual Court & Tribunal Security Officer. Familiarise yourself with the importance of customer service, monitoring premises, and responding to security issues. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your People Skills
Since strong people and customer service skills are essential for this role, think of examples from your past experiences where you've excelled in these areas. Be ready to discuss how you’ve handled difficult situations or provided exceptional service to others.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle real-life scenarios, such as responding to security incidents or managing conflicts. Practise your responses to these types of questions so you can convey your thought process clearly and confidently.
✨Emphasise Your Commitment to Safety
Highlight your understanding of safety protocols and your commitment to maintaining a secure environment. Discuss any relevant training or certifications you have, like your SIA Licence, and how they prepare you for the responsibilities of the role.
