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- Tasks: Lead a passionate cleaning team and ensure top-notch cleanliness across various sites.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong commitment to values.
- Benefits: Enjoy a competitive salary, inclusive culture, and opportunities for personal growth.
- Other info: Diverse and inclusive workplace that values every individual’s contribution.
- Why this job: Make a real difference in creating clean and welcoming spaces for everyone.
- Qualifications: Experience in cleaning management and excellent customer service skills are essential.
The predicted salary is between 25000 - 30000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
We’re recruiting for a Cleaning Manager to join our passionate and driven Cleaning team. You’ll oversee all cleaning and associated duties carried out by all those that you are responsible supervising.
Working Pattern
Monday 06:00–17:00; Tuesday 06:00–12:00; Wednesday, Thursday and Friday 06:00–10:00.
Key Responsibilities
- Overseeing and assisting with the cleaning of floors, communal areas, stairwells, washrooms and other ad hoc areas.
- Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
- Identifying training needs on site, conducting the training where possible and keeping appropriate records.
- Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
- Responsibility for monitoring cleaning products on site, maintaining stock levels and submitting orders within agreed site budgets.
Ideal Candidate Criteria
- Right to work in the UK.
- Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable.
- Experience in staffing, rotas, training, and basic HR compliance.
- Excellent customer service skills.
- Able to work to deadlines and prioritise as well as being flexible with working hours and days.
Equal Opportunities Statement
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Cleaning Manager in Eddington employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Manager in Eddington
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. You never know who might have a lead on a Cleaning Manager position or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching OCS UK & Ireland. Understand their TRUE values and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss your previous experience managing teams, handling rotas, and conducting training. Highlight specific examples that demonstrate your ability to empower and unite your team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the OCS family.
We think you need these skills to ace Cleaning Manager in Eddington
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience that match the Cleaning Manager role. Highlight your previous management or supervisory experience in cleaning, as well as any relevant training or HR compliance knowledge.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you’re passionate about cleaning and facilities management. Share specific examples of how you've successfully managed teams or improved cleaning processes in the past.
Showcase Your Customer Service Skills: Since excellent customer service is key for this role, include examples of how you've gone above and beyond to meet client needs. This will show us that you understand the importance of service in our industry.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Manchester Arndale
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and protocols that OCS UK & Ireland upholds. Be ready to discuss how you would ensure these standards are met and maintained by your team. This shows that you understand the importance of quality in facilities management.
✨Showcase Your Leadership Skills
As a Cleaning Manager, you'll be overseeing a team. Prepare examples of how you've successfully managed staff in the past, including handling rotas, training, and resolving conflicts. Highlighting your leadership style will demonstrate your fit for the role.
✨Emphasise Customer Service
Excellent customer service is key in this role. Think of specific instances where you've gone above and beyond to meet client needs or improve service delivery. This will illustrate your commitment to the company's mission of making people and places the best they can be.
✨Prepare for Scenario Questions
Expect questions about how you'd handle various situations, such as managing staff during peak times or dealing with complaints. Practising your responses to these scenarios will help you feel more confident and articulate during the interview.