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For Companies At a Glance
- Tasks: Ensure safety and security while providing exceptional customer service in courts.
- Company: Join OCS, a leading facilities management company with a commitment to growth.
- Benefits: Competitive pay, attendance allowance, and opportunities for professional development.
- Why this job: Make a real impact in the community while developing your career.
- Qualifications: SIA Licence, strong people skills, and a passion for customer service.
- Other info: Inclusive workplace that values diversity and offers career progression.
The predicted salary is between 28800 - 43200 £ per year.
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Overview
Days of Working: Monday- Friday 08:30 until 17:00. Must be available to work 1 in 4 Saturdays.
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
Qualifications
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security related experience.
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Court & Tribunal Security Officer in Ealing employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court & Tribunal Security Officer in Ealing
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OCS through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to security and customer service. We recommend role-playing with a friend to boost your confidence and refine your answers.
✨Tip Number 3
Show off your passion for safety and customer service during the interview. Share specific examples from your past experiences that highlight your skills and dedication to these areas.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed, and you’ll be in the loop for any updates or new opportunities.
We think you need these skills to ace Court & Tribunal Security Officer in Ealing
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your passion for providing exceptional customer service. We want to see how you can welcome and guide court users effectively, so share any relevant experiences that showcase your skills!
Be Clear About Your Security Experience: Since this role involves monitoring premises and responding to security issues, it's crucial to detail your relevant security experience. Let us know about any previous roles or training that have prepared you for this position.
Communicate Effectively: Effective communication is key in this role. In your application, demonstrate your ability to communicate clearly and concisely. Whether it’s through your writing style or examples of past interactions, we want to see how you connect with others.
Apply Through Our Website: We encourage you to apply directly through our website! It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can easily sign up for job alerts to stay updated on future opportunities!
How to prepare for a job interview at Manchester Arndale
✨Know Your Role
Make sure you understand the responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with the key tasks like monitoring premises, providing customer service, and responding to security issues. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Since exceptional customer service is crucial for this role, prepare examples from your past experiences where you successfully handled difficult situations or provided outstanding service. This will show that you can maintain professionalism even under pressure.
✨Communicate Effectively
Effective communication is key in this position. Practice clear and concise responses to common interview questions. You might also want to think about how you would communicate with court users and colleagues in various scenarios, as this will highlight your interpersonal skills.
✨Demonstrate Your Commitment to Safety
Given the nature of the job, it's important to convey your understanding of safety protocols and your commitment to maintaining a secure environment. Be ready to discuss any relevant experience you have in security or safety roles, and how you prioritise these aspects in your work.
