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For Companies At a Glance
- Tasks: Lead catering operations, ensuring high-quality food services and excellent customer experiences.
- Company: Join OCS UK & Ireland, a top facilities management company with a diverse workforce.
- Benefits: Flexible working hours, professional development opportunities, and a supportive team environment.
- Why this job: Make a real impact in the catering industry while developing your leadership skills.
- Qualifications: Experience in catering management and strong communication skills required.
- Other info: Dynamic role covering multiple sites with great career progression potential.
The predicted salary is between 30000 - 42000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
To provide flexible managerial support across multiple catering sites, ensuring the delivery of high‑quality food services, operational continuity, and an excellent customer experience. The Support Relief Catering Manager steps in during periods of absence, increased demand, or to assist in the rollout of new operational processes. This is a mobile chef relief role and would be covering the Coventry, Birmingham and Warwick areas. Days of working: 5 in 7
Key Responsibilities
- Operational Leadership
- Manage day‑to‑day catering operations across designated sites.
- Maintain high standards of food production, presentation, and hygiene.
- Ensure smooth service delivery during staff shortages or manager absences.
- Oversee stock control, ordering, and supplier relationships.
- Support the implementation of new menus, systems, or procedures.
- People Management
- Lead, motivate, and support catering teams during relief placements.
- Provide training and guidance to maintain consistent standards across teams.
- Assist with rota management and allocation of staffing resources.
- Promote a positive, inclusive, and safe working environment.
- Food Safety & Compliance
- Ensure all activities comply with food safety legislation and organisational policies.
- Maintain accurate records including temperature logs, cleaning schedules, and HACCP documentation.
- Monitor compliance with allergen control and health & safety policies.
- Customer Experience
- Deliver excellent customer service across all sites.
- Respond to customer feedback and resolve issues promptly.
- Ensure the catering offer meets service expectations and organisational standards.
- Financial Management
- Assist with budget management, cost control, and waste reduction.
- Support revenue‑driven initiatives (where applicable).
- Ensure correct cash handling procedures and financial reporting.
- Continuous Improvement
- Identify areas for operational development and share best practice.
- Support change management initiatives across catering services.
- Contribute to audits, quality reviews, and service improvement plans.
Person Specification
- Essential
- Experience supervising or managing catering operations.
- Strong understanding of food hygiene, allergen management, and health & safety.
- Excellent communication and people‑management skills.
- Ability to work flexibly across multiple sites.
- Strong organisational and problem‑solving abilities.
- Level 2 Food Safety (minimum).
- Desirable
- Level 3 Food Safety or equivalent.
- Experience working across multi‑site catering operations.
- Knowledge of cost control and basic financial reporting.
- Experience in a hospitality, education, commercial, or care‑sector kitchen.
Key Attributes
- Adaptable and calm under pressure.
- Confident decision‑maker.
- Customer‑focused mindset.
- Positive and supportive attitude.
- Commitment to high standards and continuous improvement.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Support Relief Chef Manager in Coventry employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Support Relief Chef Manager in Coventry
✨Tip Number 1
Network like a pro! Reach out to your connections in the catering industry, especially those who might know someone at OCS. A friendly chat can sometimes lead to opportunities that aren’t even advertised.
✨Tip Number 2
Be ready for a chat! If you get an interview, prepare to discuss your experience managing catering operations and how you handle pressure. Show them you’re adaptable and can keep things running smoothly, even when the heat is on.
✨Tip Number 3
Show off your customer service skills! OCS values excellent customer experiences, so be sure to share examples of how you've gone above and beyond to meet customer needs in your previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that fit your skills.
We think you need these skills to ace Support Relief Chef Manager in Coventry
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Support Relief Chef Manager role. Highlight your experience in catering operations and any relevant qualifications, like your Food Safety certifications. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you embody our TRUE values. Share specific examples of your past experiences that demonstrate your leadership and customer service skills.
Show Off Your Flexibility: Since this role involves working across multiple sites, make sure to emphasise your flexibility and adaptability in your application. We love candidates who can handle pressure and thrive in dynamic environments, so let us know how you've done this before!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can easily keep track of your application status and explore other opportunities with us!
How to prepare for a job interview at Manchester Arndale
✨Know Your Stuff
Make sure you brush up on your knowledge of food hygiene, allergen management, and health & safety regulations. Being able to discuss these topics confidently will show that you're serious about maintaining high standards in catering operations.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Think about times when you motivated staff or resolved conflicts. This role requires strong people management skills, so demonstrating your ability to lead will be key.
✨Be Ready for Flexibility
Since this is a mobile role covering multiple sites, be prepared to discuss your experience working in different environments. Highlight your adaptability and how you've handled challenges in various catering settings.
✨Customer Service Focus
Think of specific instances where you've gone above and beyond to ensure customer satisfaction. This role emphasises delivering an excellent customer experience, so showcasing your customer-focused mindset will set you apart.
