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- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with over 50,000 colleagues.
- Benefits: Enjoy flexible weekend hours, professional development opportunities, and an attendance allowance.
- Why this job: Be part of a dedicated team that values your growth and commitment to safety.
- Qualifications: Must have the right to work in the UK, SIA Licence, and strong customer service skills.
- Other info: OCS promotes diversity and inclusivity, welcoming applicants from all backgrounds.
About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role:
Working Days: Saturdays & Sundays, 0700 – 1900pm
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors viaCCTVand x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges\’ rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate
- SIA Licence and relevant security related experience
- Strong people and customer service skills
- Good diligence and high standard of work
- Effective communication skills
How to Apply:
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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Court & Tribunal Security Officer (Weekends) employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court & Tribunal Security Officer (Weekends)
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures used in court environments. Understanding how to handle various situations, such as responding to alarms or managing visitors, will demonstrate your readiness for the role.
✨Tip Number 2
Highlight any previous experience in customer service or security roles during your interactions. Being able to discuss real-life scenarios where you provided excellent service or handled security issues can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of OCS or similar organisations. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare for potential interview questions by practising responses that showcase your communication skills and ability to work under pressure. Being articulate and confident in your answers will leave a positive impression on the hiring team.
We think you need these skills to ace Court & Tribunal Security Officer (Weekends)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Court & Tribunal Security Officer position. Tailor your application to highlight relevant experience and skills that align with these duties.
Highlight Customer Service Skills: Since exceptional customer service is a crucial part of this role, make sure to provide specific examples in your CV or cover letter that demonstrate your ability to interact positively with the public and handle challenging situations.
Showcase Relevant Experience: If you have previous security experience or have worked in similar environments, be sure to detail this in your application. Mention any relevant qualifications, such as an SIA Licence, and how they relate to the job.
Proofread Your Application: Before submitting your application, take the time to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are important traits for this role.
How to prepare for a job interview at Manchester Arndale
✨Showcase Your Customer Service Skills
As a Court & Tribunal Security Officer, exceptional customer service is key. Be prepared to share examples of how you've successfully assisted customers in the past, demonstrating your ability to remain calm and professional under pressure.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties outlined in the job description, such as monitoring premises and responding to security issues. This will show your genuine interest in the role and help you articulate how your skills align with their needs.
✨Emphasise Your Communication Skills
Effective communication is crucial in this role. Prepare to discuss how you have effectively communicated in previous positions, especially in high-stress situations, and how you can maintain clear communication with both colleagues and court users.
✨Demonstrate Your Commitment to Safety
Given the nature of the job, it's important to convey your understanding of safety protocols and your commitment to maintaining a secure environment. Share any relevant experiences that highlight your diligence and attention to detail in ensuring safety.
