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- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with over 50,000 colleagues.
- Benefits: Enjoy professional development opportunities and an attendance allowance of £1 per hour.
- Why this job: Be part of a supportive team that values your growth and success in a meaningful role.
- Qualifications: Must have Right to Work in the UK, SIA Licence, and strong customer service skills.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role:
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors viaCCTVand x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges\’ rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate
- SIA Licence and relevant security related experience
- Strong people and customer service skills
- Good diligence and high standard of work
- Effective communication skills
How to Apply:
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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Court & Tribunal Security Officer employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court & Tribunal Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures used in court environments. Understanding how to effectively monitor premises and respond to incidents will demonstrate your commitment to safety and security during the interview.
✨Tip Number 2
Highlight your customer service skills by preparing examples of how you've successfully managed difficult situations in the past. This role requires strong people skills, so showcasing your ability to handle court users with respect and professionalism is key.
✨Tip Number 3
Research OCS UK & Ireland's values and mission. Be ready to discuss how your personal values align with their TRUE values of Trust, Respect, Unity, and Empowerment, as this will show that you are a good cultural fit for the company.
✨Tip Number 4
Prepare questions about the training and development opportunities available at OCS. Showing interest in professional growth not only reflects your ambition but also aligns with their commitment to investing in colleagues' development.
We think you need these skills to ace Court & Tribunal Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure to thoroughly read the job description for the Court & Tribunal Security Officer position. Understand the key responsibilities and required skills, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in security roles or customer service. Mention specific instances where you demonstrated strong people skills and effective communication, as these are crucial for the role.
Showcase Your Values: OCS values Trust, Respect, Unity, and Empowerment. Reflect these values in your application by providing examples of how you embody them in your work ethic and interactions with others.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for a security role.
How to prepare for a job interview at Manchester Arndale
✨Showcase Your Customer Service Skills
As a Court & Tribunal Security Officer, exceptional customer service is key. Be prepared to share examples of how you've successfully assisted customers in the past, demonstrating your ability to remain calm and professional under pressure.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties outlined in the job description, such as monitoring premises and responding to security issues. This will help you articulate how your experience aligns with the role during the interview.
✨Highlight Relevant Experience
If you have previous security experience or have worked in similar environments, make sure to discuss this. Mention any relevant qualifications, such as your SIA Licence, and how they prepare you for the responsibilities of the position.
✨Demonstrate Effective Communication
Effective communication is crucial in this role. Prepare to discuss how you would communicate with colleagues and court users, especially in high-pressure situations. Consider sharing a scenario where your communication skills made a difference.
