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For Companies At a Glance
- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with over 50,000 colleagues.
- Benefits: Enjoy professional development opportunities and an attendance allowance of £1 per hour.
- Why this job: Be part of a supportive team that values your growth and success in a meaningful role.
- Qualifications: Must have the right to work in the UK, SIA Licence, and strong customer service skills.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security, and catering. Our mission is to make people and places the best they can be for our colleagues, customers, and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
Working Days: Monday - Friday, two-week rotation.
- 09:00 - 18:15 week one
- 09:30 - 17:00 week two
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts, and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security-related experience.
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
How to Apply:
If you are interested in joining a business that encourages professional development, career progression, and the chance to work with inspirational people, then please click apply and register your interest! You can also sign up for our job alerts when registering, which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Court & Tribunal Security Officer employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court & Tribunal Security Officer
✨Tip Number 1
Familiarise yourself with the court and tribunal system in the UK. Understanding the environment you'll be working in will help you demonstrate your commitment to safety and security during interviews.
✨Tip Number 2
Highlight any previous experience in security roles or customer service positions. Be ready to discuss specific situations where you successfully managed security concerns or provided excellent service.
✨Tip Number 3
Prepare to showcase your communication skills. As a Security Officer, you'll need to interact with a diverse range of people, so think of examples that illustrate your ability to communicate effectively under pressure.
✨Tip Number 4
Research OCS's TRUE values: Trust, Respect, Unity, and Empowerment. Be prepared to explain how you embody these values in your work ethic and interactions with others.
We think you need these skills to ace Court & Tribunal Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with the job description and think about how your skills and experiences align with the requirements.
Tailor Your CV: Customise your CV to highlight relevant experience in security and customer service. Emphasise any previous roles that involved monitoring, patrolling, or responding to security issues, as well as your ability to communicate effectively.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for providing exceptional customer service and ensuring safety. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a security role.
How to prepare for a job interview at Manchester Arndale
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with the key tasks such as monitoring premises, providing customer service, and responding to security issues. This will help you demonstrate your knowledge and enthusiasm during the interview.
✨Showcase Your Customer Service Skills
Since exceptional customer service is a core part of the role, prepare examples from your past experiences where you successfully handled customer interactions. Highlight your ability to remain calm under pressure and how you can make court users feel welcome and secure.
✨Demonstrate Effective Communication
Effective communication is crucial in this role. Be ready to discuss how you have communicated clearly and effectively in previous positions, especially in high-stress situations. You might also want to practice articulating your thoughts clearly to ensure you convey your points well during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle security incidents. Think about potential situations you might face as a Security Officer and how you would respond. This preparation will show your critical thinking and readiness for the role.