At a Glance
- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with over 50,000 colleagues.
- Benefits: Enjoy funded development programmes and opportunities for career progression.
- Why this job: Be part of a team that values your growth and offers a supportive work culture.
- Qualifications: Must have Right to Work in the UK, SIA Licence, and strong customer service skills.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
OCS UK & Ireland is a leading facilities management company with a turnover of £1.7bn and 50,000+ colleagues. We deliver innovative, award-winning services to the public and private sectors and our mission is to make people and places the best they can be.
This role sits within our Public Sector FM business division that provides Cleaning, Catering, Facilities Management, Hard Services, Pest Control, Security, and Carbon and Energy services to a wide range of prestigious clients, within the Government market.
Working at OCS is more than just a job; it’s an amazing opportunity to begin or expand your career in Facilities Management. OCS has an ambition to become an ‘Employer of choice’ in our sector and is proud to invest in our colleague’s personal and professional development. OCS provides our colleagues with opportunities to gain qualifications through funded development programmes aligned to the knowledge, skills, and behaviours attached to their roles.
Days of Working: Monday - Friday with occasional weekends required.
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence.
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Court & Tribunal Security Officer employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court & Tribunal Security Officer
✨Tip Number 1
Familiarise yourself with the court and tribunal system in the UK. Understanding the environment you'll be working in will help you demonstrate your commitment and knowledge during any interviews.
✨Tip Number 2
Highlight your customer service skills in conversations with recruiters. Since this role involves interacting with court users, showcasing your ability to provide exceptional service can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of OCS or similar organisations. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare for potential scenario-based questions that may arise during interviews. Think about how you would handle various security situations, as this will demonstrate your problem-solving skills and readiness for the role.
We think you need these skills to ace Court & Tribunal Security Officer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Court & Tribunal Security Officer. Familiarise yourself with the key tasks mentioned in the job description, such as monitoring premises and providing exceptional customer service.
Tailor Your CV: Customise your CV to highlight relevant experience and skills that align with the role. Emphasise your customer service skills, security experience, and any qualifications like an SIA Licence that are specifically mentioned in the job description.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for security and customer service. Mention why you want to work at OCS and how your values align with their mission to provide exceptional services.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, and ensure that all information is accurate and complete. A polished application reflects your attention to detail.
How to prepare for a job interview at Manchester Arndale
✨Showcase Your Customer Service Skills
As a Court & Tribunal Security Officer, exceptional customer service is key. Be prepared to share examples of how you've successfully interacted with the public in previous roles, demonstrating your ability to remain calm and professional under pressure.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties outlined in the job description, such as monitoring premises and responding to security issues. This will show your genuine interest in the role and help you articulate how your skills align with their needs.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities in real-life situations. Think of scenarios where you had to handle security concerns or customer interactions, and be ready to explain your thought process and actions taken.
✨Demonstrate Effective Communication Skills
Effective communication is crucial in this role. Practice articulating your thoughts clearly and confidently, and consider how you would communicate with both court users and colleagues in various situations during the interview.