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For Companies At a Glance
- Tasks: Ensure safety and security while providing exceptional customer service in courts.
- Company: Join OCS, a leading facilities management company with a commitment to growth.
- Benefits: Competitive pay, attendance allowance, and opportunities for professional development.
- Other info: Diverse and inclusive workplace with excellent career progression opportunities.
- Why this job: Make a real difference in the community while advancing your career.
- Qualifications: SIA Licence, strong people skills, and a passion for customer service.
The predicted salary is between 24000 - 36000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role
Days of Working: rotating shifts Monday – Friday
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges\’ rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents
Qualifications
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate
- SIA Licence and relevant security related experience
- Strong people and customer service skills
- Good diligence and high standard of work
- Effective communication skills
Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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Court & Tribunal Security Officer employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Court & Tribunal Security Officer
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OCS through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral, which can really boost your chances.
✨Tip Number 2
Prepare for the interview by practising common questions related to security roles. Think about scenarios where you provided excellent customer service or handled a tricky situation. We want you to shine!
✨Tip Number 3
Dress the part! First impressions matter, especially in a security role. Make sure you look professional and ready to represent OCS’s values of Trust, Respect, Unity, and Empowerment.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you can sign up for job alerts to stay updated on new opportunities that match your skills.
We think you need these skills to ace Court & Tribunal Security Officer
Some tips for your application 🫡
Show Your Passion for Customer Service: When writing your application, make sure to highlight your passion for providing exceptional customer service. Use examples from your past experiences that demonstrate how you've gone above and beyond to help others.
Be Clear and Concise: Keep your application clear and to the point. Avoid jargon and unnecessary fluff. We want to see your skills and experiences shine through without having to sift through a lot of extra information.
Tailor Your Application: Make sure to tailor your application specifically for the Court & Tribunal Security Officer role. Mention relevant skills and experiences that align with the job description, like your security experience or communication skills.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you can easily keep track of your application status!
How to prepare for a job interview at Manchester Arndale
✨Know Your Role
Familiarise yourself with the responsibilities of a Court & Tribunal Security Officer. Understand the importance of customer service in this role, as well as the security measures you'll be implementing. This will help you answer questions confidently and show your genuine interest in the position.
✨Showcase Your Skills
Prepare to discuss your relevant experience, especially in security and customer service. Think of specific examples where you've demonstrated strong communication skills or handled difficult situations effectively. This will illustrate your capability to excel in the role.
✨Research OCS
Take some time to learn about OCS UK & Ireland, their mission, and their TRUE values. Being able to align your answers with their values of Trust, Respect, Unity, and Empowerment will show that you're not just looking for any job, but that you genuinely want to be part of their team.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This could be about their training programmes or opportunities for professional development. It shows that you're proactive and interested in growing within the company.