At a Glance
- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with over 50,000 colleagues.
- Benefits: Enjoy professional development opportunities and an attendance allowance of £1 per hour.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
- Why this job: Be part of a supportive team that values your growth and success in a meaningful role.
- Qualifications: Must have Right to Work in the UK, SIA Licence, and strong customer service skills.
The predicted salary is between 24000 - 36000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering.
Our mission to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
Days of Working: Monday to Friday - 11.00am - 18.45pm
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges\' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate
- SIA Licence and relevant security related experience
- Strong people and customer service skills
- Good diligence and high standard of work
- Effective communication skills
Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Court & Tribunal Security Officer in Carlisle employer: Manchester Arndale
OCS UK & Ireland is an exceptional employer, dedicated to fostering a supportive work culture that prioritises professional growth and development. As a Court & Tribunal Security Officer, you will benefit from a structured career path, funded training programmes, and the opportunity to work in a dynamic environment where your contributions are valued. Join us in making a difference while enjoying competitive benefits and a commitment to inclusivity and diversity.
StudySmarter Expert Advice🤫
We think this is how you could land Court & Tribunal Security Officer in Carlisle
✨Tip Number 1
Familiarise yourself with the court and tribunal system in the UK. Understanding the environment you'll be working in will help you demonstrate your commitment to safety and security during interviews.
✨Tip Number 2
Highlight any previous experience in security roles or customer service. Be ready to discuss specific situations where you successfully managed security issues or provided excellent service, as this will show your suitability for the role.
✨Tip Number 3
Prepare to discuss how you would handle various scenarios that may arise in a court setting, such as dealing with difficult individuals or emergency situations. This will showcase your problem-solving skills and ability to remain calm under pressure.
✨Tip Number 4
Network with current or former security officers in similar roles. They can provide valuable insights into the job and may even offer tips on how to stand out during the application process.
We think you need these skills to ace Court & Tribunal Security Officer in Carlisle
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of a Court & Tribunal Security Officer. Tailor your application to highlight relevant experience and skills that align with these expectations.
Highlight Customer Service Skills:Since exceptional customer service is a key part of this role, make sure to provide specific examples in your CV and cover letter that demonstrate your ability to interact positively with the public and handle challenging situations.
Showcase Relevant Experience:If you have previous security or customer service experience, detail this in your application. Mention any relevant qualifications, such as an SIA Licence, and how they relate to the responsibilities outlined in the job description.
Craft a Strong Cover Letter:Write a compelling cover letter that not only expresses your interest in the position but also reflects your understanding of OCS's values - Trust, Respect, Unity, and Empowerment. Explain why you would be a great fit for their team.
How to prepare for a job interview at Manchester Arndale
✨Showcase Your Customer Service Skills
As a Court & Tribunal Security Officer, exceptional customer service is key. Be prepared to share examples of how you've successfully assisted customers in the past, demonstrating your ability to remain calm and professional under pressure.
✨Understand Security Protocols
Familiarise yourself with common security measures and protocols relevant to court environments. This could include knowledge about CCTV operations, x-ray machines, and emergency response procedures, which will show your preparedness for the role.
✨Demonstrate Effective Communication
Effective communication is crucial in this role. Practice articulating your thoughts clearly and confidently, as you may need to interact with judges, court users, and colleagues. Highlight any previous experience where communication played a vital role in your success.
✨Emphasise Your Diligence and Attention to Detail
The role requires a high standard of work and attention to detail. Prepare to discuss situations where your diligence has made a difference, such as identifying potential security risks or ensuring compliance with safety regulations.
