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- Tasks: Lead a dynamic cleaning team, manage schedules, and ensure top-notch cleanliness.
- Company: Join OCS UK & Ireland, a top facilities management company with over 50,000 colleagues.
- Benefits: Enjoy professional development, career progression, and a diverse, inclusive work environment.
- Why this job: Be part of a mission-driven team that values Trust, Respect, Unity, and Empowerment.
- Qualifications: Previous management experience in cleaning or similar fields is preferred; customer service skills are essential.
- Other info: Flexible working hours and the chance to make a real impact in your community.
The predicted salary is between 24000 - 36000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
Shift pattern: Monday, Tuesday, Thursday and Friday from 6am-12pm, Sunday from 9am-3pm.
We’re recruiting for a Cleaning Manager to join our passionate and driven Cleaning team. You’ll oversee all cleaning and associated duties carried out by all those that you are responsible supervising. Your key responsibilities will include, but are not limited to:
- Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
- Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
- Identifying any training needs on-site, conducting the training where possible and keeping appropriate records of training completed on-site.
- Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
- Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.
The ideal candidate should meet the following criteria:
- You must have right to work in the UK.
- Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable.
- Experience in staffing, rotas, training, and basic HR compliance.
- Excellent customer service skills.
- Able to work to deadlines and prioritise as well as being flexible with working hours and days.
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Cleaning Manager employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Manager
✨Tip Number 1
Familiarise yourself with OCS UK & Ireland's TRUE values: Trust, Respect, Unity, and Empowerment. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great cultural fit.
✨Tip Number 2
Highlight your previous experience in managing cleaning teams or similar roles. Be prepared to discuss specific examples of how you've successfully overseen cleaning operations, managed staff rotas, and handled training needs in past positions.
✨Tip Number 3
Showcase your customer service skills by preparing examples of how you've dealt with client feedback or complaints in the past. This will demonstrate your ability to maintain high standards and ensure client satisfaction, which is crucial for this role.
✨Tip Number 4
Be ready to discuss your approach to health and safety compliance, especially regarding cleaning products and procedures. Understanding the importance of safety in cleaning operations will set you apart as a candidate who prioritises both staff and client well-being.
We think you need these skills to ace Cleaning Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Cleaning Manager position. Tailor your application to highlight relevant experience and skills that align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous managerial or supervisory roles in cleaning or similar fields. Provide specific examples of how you have managed staff, conducted training, or improved cleaning processes.
Showcase Customer Service Skills: Since excellent customer service skills are essential for this role, include examples in your application that demonstrate your ability to interact positively with clients and resolve issues effectively.
Proofread Your Application: Before submitting your application, make sure to proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Manchester Arndale
✨Showcase Your Leadership Skills
As a Cleaning Manager, you'll be overseeing a team. Be prepared to discuss your previous management experience, how you motivate your team, and any successful strategies you've implemented in the past.
✨Demonstrate Your Knowledge of Cleaning Standards
Familiarise yourself with industry standards and best practices in cleaning. Be ready to explain how you ensure compliance with these standards and how you handle training for your team.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think of examples where you've dealt with staffing issues, customer complaints, or training needs, and be ready to share how you resolved them.
✨Emphasise Your Customer Service Skills
Since excellent customer service is crucial in this role, prepare to discuss how you've handled customer interactions in the past. Highlight any experiences where you went above and beyond to meet client expectations.
