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- Tasks: Lead a passionate cleaning team and ensure top-notch cleanliness across various areas.
- Company: Join OCS, a top facilities management company with a strong commitment to values.
- Benefits: Enjoy a supportive workplace, competitive pay, and opportunities for growth.
- Why this job: Make a real difference in creating clean and welcoming environments for everyone.
- Qualifications: Experience in cleaning management and excellent customer service skills required.
- Other info: Flexible working hours and a chance to be part of a valued team.
The predicted salary is between 30000 - 42000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
We’re recruiting for a Cleaning Manager to join our passionate and driven Cleaning team. You’ll oversee all cleaning and associated duties carried out by all those that you are responsible supervising.
Days of working: Monday - Saturday 06:00am - 12:00pm
Responsibilities:
- Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
- Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
- Identify any training needs on-site, conduct the training where possible and keep appropriate records of training completed on-site.
- Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
- Responsibility for monitoring cleaning products on-site, maintaining stock levels and submitting orders as required in line with agreed site budgets.
Qualifications:
- You must have right to work in the UK.
- Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable.
- Experience in staffing, rotas, training, and basic HR compliance.
- Excellent customer service skills.
- Able to work to deadlines and prioritise as well as being flexible with working hours and days.
Why join OCS?
OCS are ranked 36th on Glassdoor’s Best Companies to Work For in 2025, reflecting our dedication to building a supportive workplace where our colleagues feel valued and motivated.
Cleaning Manager employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cleaning Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. You never know who might have a lead on a Cleaning Manager position or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching OCS and their TRUE values. Show us how your experience aligns with Trust, Respect, Unity, and Empowerment. We love candidates who resonate with our mission!
✨Tip Number 3
Practice your responses to common interview questions. Think about your previous management experiences and how you’ve handled training, staffing, and customer service. We want to hear your success stories!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team at OCS.
We think you need these skills to ace Cleaning Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Cleaning Manager role. Highlight your previous management experience in cleaning or similar fields, and don’t forget to mention any relevant training or HR compliance knowledge.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to express your passion for facilities management and how you embody our TRUE values. Share specific examples of how you've successfully managed teams and improved cleaning standards in the past.
Showcase Your Customer Service Skills: As a Cleaning Manager, excellent customer service is key. In your application, provide examples of how you've gone above and beyond to meet client needs or resolve issues. This will show us you understand the importance of customer satisfaction.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about OCS and our amazing team!
How to prepare for a job interview at Manchester Arndale
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and protocols that OCS UK & Ireland follows. Be ready to discuss how you would ensure these standards are met and maintained by your team. Showing that you understand their commitment to quality will impress the interviewers.
✨Demonstrate Leadership Skills
As a Cleaning Manager, you'll be overseeing a team. Prepare examples of how you've successfully managed staff in the past, including handling rotas, training, and resolving conflicts. Highlighting your leadership style and how it aligns with OCS's TRUE values will set you apart.
✨Showcase Customer Service Experience
Excellent customer service is key in this role. Think of specific instances where you've gone above and beyond for clients or customers. Be ready to explain how you would handle customer complaints or feedback regarding cleaning services, as this shows your commitment to client satisfaction.
✨Prepare Questions About the Role
Interviews are a two-way street! Prepare thoughtful questions about the Cleaning Manager role, such as how success is measured or what challenges the team currently faces. This not only shows your interest but also helps you gauge if the company is the right fit for you.
