Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Manage parking enforcement, resolve queries, and ensure compliance with regulations.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong team culture.
- Benefits: Enjoy career progression, professional development, and a supportive work environment.
- Why this job: Make a difference in your community while developing valuable skills.
- Qualifications: Customer service skills, good communication, and the ability to handle conflict calmly.
- Other info: Work outdoors in all weather and be part of a diverse, inclusive team.
The predicted salary is between 28800 - 43200 £ per year.
About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role: Shift Pattern: Monday to Saturday 8am - 5pm or 11.30am - 8.30pm and Sunday 8.30am - 5.30pm. We are seeking a highly organised and motivated individual to join our team as a Civil Parking Enforcement Officer. As part of your role, your key responsibilities will include, but are not limited to:
- Deal with queries and resolve problems
- Ensure patrols are carried out efficiently and effectively
- Issue penalty charge notices to any vehicle parked against restriction and record verbal warnings issued to motorists
- Ensure parking equipment is working correctly and report defects promptly
- Ensure enquiries from members of the public are dealt with promptly and politely
The ideal candidate should meet the following criteria:
- Must have the right to work in the UK
- Excellent customer service skills
- Good communication skills
- Computer literate
- The ability to remain calm during conflict and tense situations, and a polite, credible and confident approach when dealing with members of the public
- A willingness to work outside in all weathers
How to Apply: If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Civil Parking Enforcement Officer employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Civil Parking Enforcement Officer
✨Tip Number 1
Get to know the company culture! OCS UK & Ireland values Trust, Respect, Unity, and Empowerment. When you’re chatting with them, show how you embody these values in your work ethic and interactions.
✨Tip Number 2
Practice your customer service skills! As a Civil Parking Enforcement Officer, you'll be dealing with the public regularly. Role-play some scenarios with friends or family to stay calm and polite under pressure.
✨Tip Number 3
Be proactive! If you see an opportunity to showcase your skills or knowledge about parking enforcement, jump on it. Whether it's during an interview or a casual chat, let your passion shine through.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that fit your skills.
We think you need these skills to ace Civil Parking Enforcement Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Civil Parking Enforcement Officer role. Highlight your customer service skills and any relevant experience that shows you can handle queries and resolve problems effectively.
Craft a Strong Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your skills align with OCS's TRUE values. Keep it friendly and professional!
Showcase Your Communication Skills: Since good communication is key for this role, make sure to demonstrate your ability to communicate clearly in your application. Use concise language and be polite, just like you would when dealing with the public.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s easy, and you’ll get all the latest updates on your application status. Plus, you can sign up for job alerts to stay in the loop!
How to prepare for a job interview at Manchester Arndale
✨Know Your Role Inside Out
Before the interview, make sure you understand the key responsibilities of a Civil Parking Enforcement Officer. Familiarise yourself with the duties like issuing penalty charge notices and handling public queries. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since excellent customer service is crucial for this position, prepare examples from your past experiences where you successfully resolved conflicts or helped customers. Highlighting your ability to remain calm and polite in tense situations will impress the interviewers.
✨Demonstrate Your Problem-Solving Abilities
Think of scenarios where you had to deal with unexpected issues, especially in a public-facing role. Be ready to discuss how you approached these challenges and what solutions you implemented. This shows that you can think on your feet, which is essential for this job.
✨Embrace the Company Values
OCS UK & Ireland values Trust, Respect, Unity, and Empowerment. Research these values and think about how they resonate with your own work ethic. During the interview, weave these values into your answers to show that you align with the company culture.
