At a Glance
- Tasks: Ensure safety and security in a court environment while providing excellent customer service.
- Company: Join OCS, a leading facilities management company with a commitment to community and values.
- Benefits: Fixed hours, overtime opportunities, funded training, and access to discounts and wellbeing resources.
- Other info: Diverse and inclusive workplace encouraging applications from all backgrounds.
- Why this job: Be part of a supportive team making a real difference in the community.
- Qualifications: SIA Licence, strong communication skills, and a professional approach required.
The predicted salary is between 30000 - 40000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
Days of Working: This position will be based at Chichester Crown Court, working Monday - Friday rotating shift pattern. Week 1 08:30-16:30, week 2 08:30-17:00, week 3 09:30-18:30. As a Court & Tribunal Security Officer, you will play a key role in maintaining a safe, secure and welcoming environment within a designated court or tribunal building. You will be responsible for overseeing access control, monitoring activity and responding to incidents, ensuring that all visitors, staff and service users are supported in a professional and respectful manner. This is a site-based role, where you will work closely with colleagues and the wider court service to deliver a consistently high standard of security and customer service.
Responsibilities
- Provide a professional, welcoming and customer‑focused service to all court users
- Control access to the building, ensuring security procedures are followed at all times
- Operate security equipment including CCTV, x‑ray machines and handheld metal detectors
- Conduct searches in line with site procedures
- Monitor public and restricted areas, maintaining regular communication with control points
- Respond promptly and effectively to alarms, incidents and security concerns
- Accurately record and report all incidents and activities
- Support the safe and secure movement of people within the building
- Maintain high standards of professionalism and compliance at all times
Qualifications
- Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance
- A valid SIA Licence and relevant security experience
- Strong communication and customer service skills
- A professional, reliable and detail‑focused approach
- Good understanding of security procedures and health & safety practices
- Ability to remain calm and respond effectively in challenging situations
Desirable
- Experience working within public sector or regulated environments
- Experience using security systems such as CCTV and screening equipment
Why join OCS?
- Guaranteed fixed hours per week with additional earning potential through overtime at enhanced rates
- £1 per hour Attendance Allowance on contracted hours (subject to criteria)
- Funded training, development opportunities and a clear pathway to recognised qualifications
- Work as part of a professional and supportive team within the Courts & Tribunals Service
- Access to the Hapi app for discounts, rewards and wellbeing resources
Equal Opportunity
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Court & Tribunal Security Officer in Chichester employer: Manchester Arndale
OCS UK & Ireland is an exceptional employer, offering a supportive and professional work environment for Court & Tribunal Security Officers at Chichester Crown Court. With guaranteed fixed hours, opportunities for overtime, and funded training leading to recognised qualifications, employees can thrive both personally and professionally. The company's commitment to diversity and inclusion, alongside its TRUE values of Trust, Respect, Unity, and Empowerment, ensures that all team members feel valued and empowered in their roles.
StudySmarter Expert Advice🤫
We think this is how you could land Court & Tribunal Security Officer in Chichester
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OCS through LinkedIn or other platforms. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to security roles. Think about scenarios where you had to stay calm under pressure, as this will show your ability to handle challenging situations.
✨Tip Number 3
Dress the part! First impressions matter, especially in a security role. Make sure you look professional and approachable when you meet your interviewers.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the OCS team!
We think you need these skills to ace Court & Tribunal Security Officer in Chichester
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Court & Tribunal Security Officer role. Highlight any relevant experience, especially in security or customer service, and don’t forget to mention your SIA Licence!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about this role and how your skills align with OCS's TRUE values. Keep it professional but let your personality show!
Showcase Your Communication Skills:As a security officer, strong communication is key. In your application, give examples of how you've effectively communicated in past roles, especially in challenging situations. This will help us see you in action!
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s straightforward and ensures your application gets to the right people quickly. Plus, you’ll find all the info you need about the role there!
How to prepare for a job interview at Manchester Arndale
✨Know Your Security Procedures
Familiarise yourself with the specific security protocols relevant to court environments. Understanding access control, incident response, and the operation of security equipment like CCTV will show that you're prepared and serious about the role.
✨Demonstrate Customer Service Skills
As a Court & Tribunal Security Officer, you'll need to provide a welcoming service. Prepare examples of how you've handled customer interactions in the past, especially in challenging situations, to highlight your communication skills and professionalism.
✨Stay Calm Under Pressure
Interviews can be nerve-wracking, but it's crucial to convey your ability to remain calm in stressful situations. Think of scenarios where you successfully managed a crisis or difficult situation, and be ready to discuss them.
✨Align with OCS Values
OCS values Trust, Respect, Unity, and Empowerment. Reflect on how these values resonate with you and prepare to share personal experiences that demonstrate your alignment with these principles during the interview.
