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- Tasks: Monitor incidents and support emergency response to ensure safety at the Resort.
- Company: Join OCS UK & Ireland, a leading facilities management company with a strong commitment to community.
- Benefits: Seasonal contract with opportunities for professional development and career progression.
- Why this job: Be part of a team that makes a real difference in ensuring safety and security.
- Qualifications: CCTV Licence required; excellent customer service and adaptability are key.
- Other info: Inclusive workplace that values diversity and encourages applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
Shift Pattern: Varied
Please note: This is a seasonal fixed term contract position.
The Security Controller plays a vital supporting role in maintaining a safe and secure environment at the Resort by assisting the Security and Incident Manager in overseeing daily safety operations and emergency response strategies. This position is responsible for ensuring that safety systems and protocols are operational, incidents are documented and managed effectively, and communication during emergencies is coordinated seamlessly. The controller will work closely with the emergency response teams, monitoring safety systems, supporting incident management, and ensuring the readiness of safety resources.
Main Responsibilities
- Oversee the real-time monitoring of incidents, ensuring accurate and timely documentation within incident management systems.
- Assist the Security and Incident Manager in implementing and monitoring emergency protocols, particularly during evacuations, guest incidents, and crisis management.
- Support the coordination and deployment of resources during emergencies, ensuring rapid response and efficient use of personnel and equipment.
- Monitor the operational readiness of safety systems, including CCTV and public address systems, ensuring they are fully functional during critical situations.
- Ensure that communication between teams during emergencies is clear and effective, including liaising between departments like Park Operations, Accommodation, and Facilities.
- Support the continuous improvement of emergency protocols, suggesting new approaches to enhance response time and effectiveness.
We are looking for
- CCTV Licence essential
- Excellent customer service skills to communicate in an effective and positive manner with all customers and colleagues.
- Be flexible in your approach and willing to adapt positively in any situation.
- Establish good network amongst other team members.
- Contribute to a “can do” motivational Team environment.
- Constantly strive to ensure standards are exceeded and work with managers to achieve these standards.
- Assist other Departments when necessary.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Seasonal Security & Incident Controller in Chertsey employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Seasonal Security & Incident Controller in Chertsey
✨Tip Number 1
Network like a pro! Reach out to current or former employees at OCS UK & Ireland on LinkedIn. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by knowing your stuff! Research OCS's TRUE values and think about how your skills align with their mission. Show them you're not just another candidate!
✨Tip Number 3
Practice makes perfect! Get a mate to do a mock interview with you. Focus on those customer service skills and how you’d handle emergencies – it’s all about showing you can keep calm under pressure.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you can sign up for job alerts to stay in the loop for future opportunities!
We think you need these skills to ace Seasonal Security & Incident Controller in Chertsey
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Seasonal Security & Incident Controller role. Highlight your relevant experience, especially in security and incident management, to show us you’re the perfect fit!
Show Off Your Skills: Don’t forget to showcase your customer service skills and flexibility in your application. We want to see how you can communicate effectively and adapt to different situations, so give us some examples!
Be Clear and Concise: When writing your application, keep it clear and to the point. Use bullet points where necessary to make it easy for us to read through your qualifications and experiences quickly.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any updates regarding your application status!
How to prepare for a job interview at Manchester Arndale
✨Know Your Safety Protocols
Familiarise yourself with the safety protocols and emergency response strategies relevant to the role. Be prepared to discuss how you would handle specific scenarios, as this shows your understanding of the responsibilities and your proactive approach.
✨Showcase Your Communication Skills
Since effective communication is key during emergencies, practice articulating your thoughts clearly and confidently. Think of examples where you've successfully communicated in high-pressure situations, as this will demonstrate your ability to liaise between departments effectively.
✨Demonstrate Flexibility
The role requires adaptability, so be ready to share instances where you've had to adjust quickly to changing circumstances. Highlighting your flexibility will show that you're a team player who can thrive in dynamic environments.
✨Emphasise Customer Service
Excellent customer service skills are essential for this position. Prepare to discuss how you've positively interacted with customers or colleagues in the past, especially in challenging situations, to illustrate your commitment to maintaining a safe and welcoming environment.
