CCTV Operator

CCTV Operator

Birmingham Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Monitor CCTV systems, ensure safety, and manage incident responses.
  • Company: Join OCS UK & Ireland, a top facilities management company with over 50,000 colleagues.
  • Benefits: Enjoy career progression, professional development, and a diverse, inclusive work environment.
  • Why this job: Be part of a professional security team making a real impact in a large venue.
  • Qualifications: Must have Right to Work in the UK and essential SIA licenses.
  • Other info: Flexible shift pattern: 2 days on, 2 nights on, followed by 4 off.

The predicted salary is between 24000 - 36000 £ per year.

Overview

About The Company: OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be ffor our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.

About The Role

Days of Working: Variable shifts dependent upon business needs

We are seeking a highly organised and motivated individual to join our team as a CCTV Operator.

This is a fantastic opportunity to join our highly trained, professional security team within a large Venue. You will be responsible for the protection, security and safety of visitors and the building.

As part of your role, your key responsibilities will include, but are not limited to:

  • Ensure that there is clear, accurate communication and transmission of all relevant information.
  • Ensure the correct escalation of incidents is followed in line with the incident escalation process; running logs are maintained in the Operators running logs.
  • Effectively deploy security resources to deal with all incidents and matters arising.
  • Proactive operation of the CCTV System; conducting daily site activity risk assessments, maintaining accurate CCTV records. Operation of the fire alarm system, PA system, VMS, Intruder/Panic Alarms, BMS, ANPR, radio and phone systems.
  • Implementation of the emergency procedures in accordance with the Incident and Emergency Plan.
  • Thoroughly, accurately, and professionally documents complaints, incidents involving possible criminal activity and other daily activities.

Qualifications / Ideal Candidate

  • Must have Right to Work in the UK
  • SIA – CCTV / Door Supervisor License
  • ACT Awareness
  • SCaN for CCTV Operators
  • Problem Solver
  • Effective verbal and written communication skills

How to Apply

If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.

We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.

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CCTV Operator employer: Manchester Arndale

At OCS UK & Ireland, we pride ourselves on being an exceptional employer, offering a supportive and inclusive work culture that values Trust, Respect, Unity, and Empowerment. As a CCTV Operator, you will benefit from professional development opportunities within a large, dynamic team, ensuring your skills are honed in a secure environment. Our commitment to employee growth and well-being, combined with our focus on delivering award-winning services, makes us a fantastic place to build a meaningful career.
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Contact Detail:

Manchester Arndale Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land CCTV Operator

✨Tip Number 1

Familiarise yourself with the specific CCTV systems and technologies used in the industry. Understanding how to operate various systems will give you an edge during interviews and demonstrate your commitment to the role.

✨Tip Number 2

Brush up on your incident management skills. Being able to articulate how you would handle different scenarios can set you apart from other candidates, showing that you're proactive and prepared for the responsibilities of a CCTV Operator.

✨Tip Number 3

Network with professionals in the security industry. Attend local events or join online forums to connect with current CCTV Operators or security personnel. They can provide insights and tips that could be invaluable during your application process.

✨Tip Number 4

Research OCS UK & Ireland's values and mission. Tailoring your conversation during interviews to reflect their TRUE values—Trust, Respect, Unity, and Empowerment—will show that you align with their company culture and are genuinely interested in being part of their team.

We think you need these skills to ace CCTV Operator

Attention to Detail
Effective Communication Skills
Incident Management
CCTV Operation
Risk Assessment
Documentation Skills
Problem-Solving Skills
Knowledge of Security Protocols
Emergency Response Procedures
Technical Proficiency in Security Systems
Team Collaboration
Time Management
Adaptability to Shift Patterns

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a CCTV Operator. Familiarise yourself with the key tasks mentioned in the job description, such as incident escalation and communication protocols.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience related to security operations, CCTV management, or emergency procedures. Mention specific instances where you demonstrated problem-solving skills or effective communication.

Tailor Your Application: Customise your application to reflect OCS UK & Ireland's TRUE values: Trust, Respect, Unity, and Empowerment. Show how your personal values align with theirs and how you can contribute to their mission.

Proofread Your Documents: Before submitting your application, carefully proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is crucial for a CCTV Operator.

How to prepare for a job interview at Manchester Arndale

✨Know Your Licences

Make sure you have a clear understanding of the SIA Door Supervisor and SIA CCYV Licences. Be prepared to discuss how your qualifications meet the requirements for the role, as this is essential for the position.

✨Demonstrate Communication Skills

Effective verbal and written communication is key in this role. Prepare examples of how you've successfully communicated in previous positions, especially in high-pressure situations or during incidents.

✨Showcase Problem-Solving Abilities

CCTV Operators often face unexpected challenges. Think of specific instances where you've had to solve problems quickly and effectively, and be ready to share these experiences during the interview.

✨Understand Emergency Procedures

Familiarise yourself with emergency procedures relevant to security roles. Be ready to discuss how you would implement these procedures in various scenarios, demonstrating your preparedness for the responsibilities of the job.

CCTV Operator
Manchester Arndale
Location: Birmingham

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