At a Glance
- Tasks: Ensure safety and security in court buildings while providing excellent customer service.
- Company: Join OCS, a leading facilities management company with a commitment to community and values.
- Benefits: Enjoy flexible working hours, funded training, and access to discounts and wellbeing resources.
- Other info: Opportunities for career progression and a diverse, inclusive workplace.
- Why this job: Make a real difference in your community while developing your skills in a supportive environment.
- Qualifications: SIA Licence required; strong communication and customer service skills are essential.
The predicted salary is between 24000 - 28000 £ per year.
About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role:
As a Casual Court & Tribunal Security Officer, you will play a key role in maintaining a safe, secure and welcoming environment across a range of court and tribunal buildings within a defined area. You will be responsible for supporting site teams with access control, monitoring activity and responding to incidents, ensuring that all visitors, staff and service users are treated in a professional and respectful manner. This is a flexible, multi-site role, where you will work across different locations to support operational needs such as sickness and absence. Shift patterns will vary depending on site requirements, with most shifts taking place Monday to Friday during court operating hours. Earliest start 730am latest finish 1830pm.
As part of your role, your key responsibilities will include, but are not limited to:
- Provide a professional, welcoming and customer‑focused service to all court users
- Control access to buildings, ensuring security procedures are followed at all times
- Operate security equipment including CCTV, x‑ray machines and handheld metal detectors
- Conduct searches in line with site procedures, including bag checks on entry
- Monitor public and restricted areas, maintaining regular communication with control points
- Patrol court buildings and satellite locations where required
- Respond promptly and effectively to alarms, incidents and security concerns
- Accurately record and report all incidents and activities
- Support the safe and secure movement of people within the building
- Maintain high standards of professionalism and compliance at all times
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance
- A valid SIA Licence and relevant security experience
- Strong communication and customer service skills
- A professional, reliable and detail‑focused approach
- Good understanding of security procedures and health & safety practices
- Ability to remain calm and respond effectively in challenging situations
- Ability to travel between sites within a defined area
Desirable:
- Experience working within public sector or regulated environments
- Experience using security systems such as CCTV and screening equipment
Why join OCS?
- Flexible working patterns to suit operational needs
- Funded training, development opportunities and a clear pathway to recognised qualifications
- Work as part of a professional and supportive team within the Courts & Tribunals Service
- Access to the Hapi app for discounts, rewards and wellbeing resources
How to Apply:
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Casual Courts & Tribunals Security Officer (SIA Licensed) employer: Manchester Arndale
OCS UK & Ireland is an exceptional employer, offering a dynamic work environment where flexibility and professional growth are prioritised. As a Casual Courts & Tribunals Security Officer, you will benefit from funded training opportunities, a supportive team culture, and access to resources that promote wellbeing and discounts, all while contributing to the safety and security of vital public spaces.
StudySmarter Expert Advice🤫
We think this is how you could land Casual Courts & Tribunals Security Officer (SIA Licensed)
✨Tip Number 1
Get to know the company! Research OCS UK & Ireland and their TRUE values. When you understand their mission, you can tailor your approach during interviews to show how you align with their goals.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info about the role and might even lead to a referral!
✨Tip Number 3
Prepare for situational questions! Think of examples from your past experiences where you handled security incidents or provided excellent customer service. This will help you shine during the interview.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that fit your skills.
We think you need these skills to ace Casual Courts & Tribunals Security Officer (SIA Licensed)
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A bit of warmth and authenticity can make a big difference.
Tailor Your Application:Make sure to tailor your application to the role of Casual Courts & Tribunals Security Officer. Highlight your relevant experience and skills that match the job description. This shows us you’re genuinely interested!
Be Clear and Concise:Keep your application clear and to the point. We appreciate straightforwardness, so avoid fluff and focus on what makes you a great fit for the role. Remember, less is often more!
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can easily keep track of your application status there.
How to prepare for a job interview at Manchester Arndale
✨Know Your Security Procedures
Familiarise yourself with the specific security protocols and procedures relevant to court and tribunal environments. This will not only show your understanding of the role but also demonstrate your commitment to maintaining safety and professionalism.
✨Showcase Your Customer Service Skills
As a Casual Courts & Tribunals Security Officer, you'll be interacting with various individuals. Prepare examples of how you've provided excellent customer service in past roles, highlighting your ability to remain calm and professional under pressure.
✨Be Ready for Scenario Questions
Expect questions that assess your response to challenging situations. Think about past experiences where you had to handle incidents or emergencies, and be ready to discuss how you managed those effectively.
✨Dress Professionally and Be Punctual
First impressions matter! Dress appropriately for the interview and arrive on time. This reflects your professionalism and respect for the role and the interviewers, setting a positive tone from the start.
