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For Companies At a Glance
- Tasks: Provide exceptional customer service and ensure safety in courts and tribunals.
- Company: Join OCS, a leading facilities management company with over 50,000 colleagues.
- Benefits: Enjoy flexible shifts, professional development, and funded qualification opportunities.
- Why this job: Be part of a supportive team that values your growth and dedication to safety.
- Qualifications: Must have Right to Work in the UK, SIA Licence, and strong customer service skills.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role
This is a flexible worker role, covering various shifts around a designated area. Typically shifts available are Monday – Friday to cover sickness and absence. Shift times will vary depending on the location that requires covering at the time.
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
Key Responsibilities
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges\’ rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
Ideal Candidate Requirements
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security experience.
- Strong people and customer service skills.
- You may require a UK driving licence, or at least the ability to get to different sites you are required to work at.
- Good diligence and high standard of work.
- Effective communication skills.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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Casual Court & Tribunal Security Officer employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Court & Tribunal Security Officer
✨Tip Number 1
Familiarise yourself with the court and tribunal system in the UK. Understanding the environment you'll be working in will help you demonstrate your commitment to safety and security during interviews.
✨Tip Number 2
Highlight any previous experience in security or customer service roles. Be ready to discuss specific situations where you successfully managed security issues or provided excellent service, as this will show your suitability for the role.
✨Tip Number 3
Prepare to discuss your communication skills. As a Security Officer, you'll need to interact with a diverse range of people, so think of examples that showcase your ability to communicate effectively under pressure.
✨Tip Number 4
Be flexible and open about your availability. Since this is a casual role covering various shifts, showing that you can adapt to different schedules will make you a more attractive candidate.
We think you need these skills to ace Casual Court & Tribunal Security Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with the role of a Casual Court & Tribunal Security Officer.
Highlight Relevant Experience: Emphasise any previous security experience or customer service roles in your CV and cover letter. Mention specific instances where you demonstrated strong people skills, effective communication, and diligence in your work.
Showcase Your Commitment: In your application, express your passion for providing exceptional customer service and ensuring safety and security. Mention any relevant qualifications, such as an SIA Licence, and your willingness to undergo further training or development.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Manchester Arndale
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Casual Court & Tribunal Security Officer. Familiarise yourself with the key tasks such as monitoring premises, providing customer service, and responding to security issues. This will help you demonstrate your knowledge during the interview.
✨Showcase Your Customer Service Skills
Since exceptional customer service is a core part of this role, prepare examples from your past experiences where you successfully handled customer interactions. Highlight how you welcomed and guided users, as well as any challenges you overcame in providing excellent service.
✨Demonstrate Effective Communication
Effective communication is crucial in this position. Be ready to discuss how you have communicated clearly and effectively in previous roles, especially in high-pressure situations. You might also want to practice articulating your thoughts clearly to ensure you convey your points well during the interview.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to handle security incidents. Think about potential situations you might face in the role and how you would respond. This preparation will show your critical thinking and readiness for the job.
