At a Glance
- Tasks: Provide security and exceptional customer service in courts and tribunal settings.
- Company: Join OCS, a leading facilities management company with over 50,000 colleagues.
- Benefits: Enjoy flexible shifts, professional development, and opportunities for qualifications.
- Why this job: Be part of a team that values your growth and commitment to safety.
- Qualifications: Must have the right to work in the UK and relevant security experience.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
This is a flexible worker role, covering various shifts around a designated area. Typically shifts available are Monday - Friday to cover sickness and absence. Shift times will vary depending on the location that requires covering at the time.
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security experience.
- Strong people and customer service skills.
- You may require a UK driving licence, or at least the ability to get to different sites you are required to work at.
- Good diligence and high standard of work.
- Effective communication skills.
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Casual Court & Tribunal Security Officer employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Court & Tribunal Security Officer
✨Tip Number 1
Familiarise yourself with the court and tribunal system in the UK. Understanding the environment you'll be working in will help you demonstrate your commitment to safety and security during interviews.
✨Tip Number 2
Highlight any previous experience in security or customer service roles. Be ready to discuss specific situations where you successfully managed security issues or provided excellent service, as this will show your suitability for the role.
✨Tip Number 3
Prepare to discuss your communication skills. As a Security Officer, you'll need to interact with a diverse range of people, so think of examples that showcase your ability to communicate effectively under pressure.
✨Tip Number 4
Be flexible and open about your availability. Since this is a casual role covering various shifts, showing that you can adapt to different schedules will make you a more attractive candidate.
We think you need these skills to ace Casual Court & Tribunal Security Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Casual Court & Tribunal Security Officer position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous security experience or customer service roles. Mention specific instances where you demonstrated strong communication skills, attention to detail, and the ability to handle security situations effectively.
Showcase Your Values: OCS values Trust, Respect, Unity, and Empowerment. Make sure to reflect these values in your application by providing examples of how you embody them in your professional life. This will show that you are a good cultural fit for the company.
Proofread Your Application: Before submitting your application, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application demonstrates professionalism and attention to detail, which are crucial for a security role.
How to prepare for a job interview at Manchester Arndale
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Casual Court & Tribunal Security Officer. Be prepared to discuss how your skills and experiences align with these duties, especially in customer service and security.
✨Showcase Your People Skills
Since this role requires strong people and customer service skills, think of examples from your past experiences where you successfully interacted with customers or handled difficult situations. Highlighting these will demonstrate your suitability for the position.
✨Familiarise Yourself with Security Protocols
Brush up on basic security protocols and procedures, especially those relevant to court and tribunal settings. Being knowledgeable about CCTV monitoring, access control, and emergency response can set you apart from other candidates.
✨Ask Insightful Questions
Prepare some thoughtful questions to ask at the end of your interview. This could include inquiries about training opportunities, team dynamics, or the company's approach to professional development. It shows your genuine interest in the role and the company.