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For Companies At a Glance
- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with a commitment to growth.
- Benefits: Flexible shifts, professional development opportunities, and a supportive work environment.
- Why this job: Make a real difference in the community while developing your skills.
- Qualifications: SIA Licence, strong customer service skills, and the right to work in the UK.
- Other info: Diverse and inclusive workplace that values every individual.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role
This is a flexible worker role, covering various shifts around a designated area. Typically shifts available are Monday – Friday to cover sickness and absence. Shift times will vary depending on the location that requires covering at the time.
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
Key Responsibilities
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges\’ rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
Ideal Candidate Requirements
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security experience.
- Strong people and customer service skills.
- You may require a UK driving licence, or at least the ability to get to different sites you are required to work at.
- Good diligence and high standard of work.
- Effective communication skills.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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Casual Court & Tribunal Security Officer employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Court & Tribunal Security Officer
✨Tip Number 1
Network like a pro! Reach out to people in the security industry or those already working at OCS. A friendly chat can open doors and give you insider info on what they’re looking for.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and security scenarios. We want you to showcase your skills and passion for keeping people safe!
✨Tip Number 3
Dress the part! First impressions matter, so make sure you look professional and ready to take on the role of a Security Officer. Confidence starts with how you present yourself.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities.
We think you need these skills to ace Casual Court & Tribunal Security Officer
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for customer service and security shine through. We want to see that you genuinely care about making a difference in the courts and tribunal system!
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your background aligns with our values of Trust, Respect, Unity, and Empowerment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re the right fit for the role.
Apply Through Our Website: Don’t forget to apply directly through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity.
How to prepare for a job interview at Manchester Arndale
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Casual Court & Tribunal Security Officer. Familiarise yourself with the key tasks like monitoring premises, providing customer service, and responding to security issues. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role involves exceptional customer service, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to discuss how you handle difficult situations and ensure safety while maintaining a welcoming environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to respond to security incidents. Practice answering questions like how you would handle a panic alarm or manage a disruptive court user. This will show your critical thinking and readiness for real-life situations.
✨Dress the Part
First impressions matter! Dress professionally and appropriately for the interview. Even though the role may involve uniforms, showing up in smart attire demonstrates your respect for the interview process and your understanding of the importance of professionalism in security roles.
