Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Provide security and exceptional customer service in courts and tribunal settings.
- Company: Join OCS, a leading facilities management company with over 50,000 colleagues.
- Benefits: Enjoy flexible shifts, professional development, and opportunities for qualifications.
- Why this job: Be part of a team that values your growth and ensures community safety.
- Qualifications: Must have the right to work in the UK, SIA Licence, and strong customer service skills.
- Other info: We promote diversity and welcome applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering.
Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role
Location: LE1 6HG
This is a flexible worker role, covering various shifts around a designated area. Typically shifts available are Monday – Friday to cover sickness and absence. Shift times will vary depending on the location that requires covering at the time.
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
Responsibilities
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x‑ray machines, together with other security checks such as using hand‑held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand‑held radios.
- Responding to panic alarm buttons in Judges’ rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
Qualifications
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security experience.
- Strong people and customer service skills.
- You may require a UK driving licence, or at least the ability to get to different sites you are required to work at.
- Good diligence and high standard of work.
- Effective communication skills.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
Equal Opportunities Employer Statement
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
#J-18808-Ljbffr
Casual Court & Tribunal Security Officer employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Court & Tribunal Security Officer
✨Tip Number 1
Familiarise yourself with the court and tribunal system in the UK. Understanding the environment you'll be working in will help you demonstrate your commitment to safety and security during interviews.
✨Tip Number 2
Highlight any previous experience in security roles or customer service. Be ready to share specific examples of how you've handled challenging situations, as this will showcase your ability to maintain a calm and professional demeanour.
✨Tip Number 3
Network with current or former employees of OCS or similar organisations. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Prepare for potential scenario-based questions during the interview. Think about how you would respond to various security incidents, as this will demonstrate your problem-solving skills and readiness for the role.
We think you need these skills to ace Casual Court & Tribunal Security Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements. Tailor your application to highlight how your skills and experiences align with the role of a Casual Court & Tribunal Security Officer.
Highlight Relevant Experience: Emphasise any previous security experience or customer service roles in your CV and cover letter. Mention specific instances where you demonstrated strong people skills, effective communication, and diligence in your work.
Showcase Your Commitment: In your application, express your passion for providing exceptional customer service and ensuring safety and security. Relate this to OCS's TRUE values of Trust, Respect, Unity, and Empowerment to show that you align with their mission.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism, which are crucial in a security role.
How to prepare for a job interview at Manchester Arndale
✨Showcase Your Customer Service Skills
As a Casual Court & Tribunal Security Officer, exceptional customer service is key. Be prepared to share examples of how you've successfully assisted customers in the past, demonstrating your ability to remain calm and professional under pressure.
✨Understand the Role's Responsibilities
Familiarise yourself with the specific duties outlined in the job description. Highlight your relevant experience with security checks, monitoring premises, and responding to incidents, as this will show your understanding of the role and its importance.
✨Demonstrate Effective Communication
Effective communication is crucial in this role. Practice articulating your thoughts clearly and confidently, and be ready to discuss how you would communicate with colleagues and court users in various situations.
✨Emphasise Your Commitment to Safety
Safety and security are paramount in this position. Be prepared to discuss your approach to maintaining a secure environment and any relevant training or certifications you possess that support your commitment to safety.