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For Companies At a Glance
- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with over 50,000 colleagues.
- Benefits: Enjoy flexible shifts, professional development, and opportunities for qualifications.
- Why this job: Be part of a supportive team that values your growth and dedication to safety.
- Qualifications: Must have the right to work in the UK and relevant security experience.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role
This is a flexible worker role, covering various shifts around a designated area. Typically shifts available are Monday – Friday to cover sickness and absence. Shift times will vary depending on the location that requires covering at the time.
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. At OCS, we are committed to being an ‘Employer of Choice’ by investing in our colleagues’ development through funded programs and opportunities to gain qualifications.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
Key Responsibilities
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges\’ rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
Ideal Candidate Requirements
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security experience.
- Strong people and customer service skills.
- You may require a UK driving licence, or at least the ability to get to different sites you are required to work at.
- Good diligence and high standard of work.
- Effective communication skills.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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Casual Court & Tribunal Security Officer employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Casual Court & Tribunal Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and procedures used in court environments. Understanding how to handle various situations, such as monitoring CCTV or responding to alarms, will demonstrate your readiness for the role.
✨Tip Number 2
Highlight your customer service skills during any informal discussions or networking opportunities. Since this role involves interacting with court users, showcasing your ability to provide exceptional service can set you apart from other candidates.
✨Tip Number 3
Connect with current or former employees of OCS on professional networking platforms. They can provide insights into the company culture and expectations, which can help you tailor your approach when applying.
✨Tip Number 4
Be prepared to discuss your experience with security measures and emergency response during interviews. Having specific examples ready will show that you are proactive and capable of handling the responsibilities of a Security Officer.
We think you need these skills to ace Casual Court & Tribunal Security Officer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Casual Court & Tribunal Security Officer position. Tailor your application to highlight how your skills and experiences align with these expectations.
Highlight Relevant Experience: Emphasise any previous security experience or customer service roles in your CV and cover letter. Mention specific instances where you demonstrated strong people skills, effective communication, and a commitment to safety.
Showcase Your Values: OCS values Trust, Respect, Unity, and Empowerment. Reflect these values in your application by providing examples of how you have embodied them in your previous roles or experiences.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a security role.
How to prepare for a job interview at Manchester Arndale
✨Understand the Role
Make sure you thoroughly read the job description and understand the key responsibilities of a Casual Court & Tribunal Security Officer. Be prepared to discuss how your skills and experiences align with these duties, especially in customer service and security.
✨Showcase Your People Skills
Since this role involves interacting with court users, it's crucial to demonstrate your strong people skills. Prepare examples of how you've provided exceptional customer service in previous roles, highlighting your ability to remain calm and professional under pressure.
✨Familiarise Yourself with Security Protocols
Brush up on relevant security protocols and procedures, particularly those related to monitoring premises and responding to incidents. Being knowledgeable about these aspects will show your commitment to safety and security during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions to ask the interviewer about the company culture, training opportunities, and career progression. This not only shows your interest in the role but also helps you determine if OCS is the right fit for you.
