About The Company:
This recruitment campaign is being managed by OCS Group UK on behalf of Sussex Estates and Facilities LLP (SEF) - which is a partnership formed between OCS and the University of Sussex. SEF is the direct employer for this role and is responsible for delivering facilities management services across the University of Sussex estate.
OCS is proud to partner with theUniversity of Sussex in this long-term collaboration. With a workforce of over 50,000 colleagues and a turnover exceeding £2 billion, OCS is a market leader in delivering innovative and award-winning services across facilities management, including hard services, cleaning, security, and catering. These strengths underpin our commitment to excellence in the SEF partnership.
Our shared mission is to enhance the University campus by ensuring it operates smoothly and efficiently, aligning with the University's values and commitment to sustainability. Together, we are dedicated to making the campus a better place for students, staff, and the broader community. The partnership is built on the core values of Trust, Respect, Unity, and Empowerment guiding how we work and deliver services.
Please note: The employing organisation for this role will be Sussex Estates and Facilities LLP.
About The Role:
Days of Working: This position will be based at East Slope Reception, The University of Sussex, Brighton, working Mon-Fri 9.00am-5.00pm (30 min unpaid break).
The Housekeeping Supervisors are responsible for managing a team of Housekeepers/Janitors ensuring that cleaning requirements are delivered to the standards specified in the contract and that SEF policies and procedures are followed.
As part of your role, your key responsibilities will include, but are not limited to:
- Manage and supervise a team of Housekeepers/Janitors to deliver scheduled cleaning to BICSs standards.
- Monitor attendance, conduct audits, provide feedback, and take remedial action where standards are not met.
- Maintain training records and support ongoing staff development.
- Deliver regular communications, risk assessments, toolbox talks, and act as the main point of contact for staff concerns.
- Resolve issues within the scope of the role and escalation others as needed.
- Ensure all paperwork (reports, return to work, self-certification, holiday requests, training records, meeting notes) is completed accurately and on time.
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK and willingness to undertake a DBS.
- Proven experience supervising a team of cleaners or janitors to meet contract or service standards.
- Strong understanding of health and safety requirements, with the ability to demonstrate safe practices in the workplace.
- Ability to coach, motivate, and support staff to achieve high performance and maintain standards.
- Excellent verbal and written communication skills, with the ability to influence, guide, and check the work of others.
- Good organisational skills, including managing rotas, stock, paperwork, and adapting to changing priorities.
Pre-Employment Assessment
As part of our recruitment process, candidates will be asked to complete a short English and Mathematics assessment. This is to ensure that the essential skills required for the role can be demonstrated. The assessment is designed to reflect the practical requirements of the position and is applied consistently to all applicants. If you require any reasonable adjustments to complete the assessment, please let us know in advance. We are committed to making the process accessible and will work with you to provide appropriate support or alternative arrangements where needed.
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
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