At a Glance
- Tasks: Lead a security team to ensure safety and professionalism in court environments.
- Company: Join OCS UK & Ireland, a top facilities management company with a strong commitment to values.
- Benefits: Fixed hours, overtime potential, funded training, and access to discounts and wellbeing resources.
- Other info: Inclusive workplace that values diversity and offers career development opportunities.
- Why this job: Make a real difference in maintaining security and supporting your community.
- Qualifications: SIA Licence, security experience, and strong leadership skills required.
The predicted salary is between 30000 - 40000 £ per year.
About the Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About the Role
Days of Working: This position will be based at Bolton Combined Court, working Monday – Friday 07:30 – 17:00pm. As a Court & Tribunal Security Supervisor, you will play a key role in leading a team to maintain a safe, secure and welcoming environment within a court or tribunal building. You will be responsible for overseeing day‑to‑day security operations, supporting your team and ensuring that all visitors, staff and service users are treated in a professional and respectful manner. This is a site-based leadership role, where you will work closely with your team and the wider court service to deliver a consistently high standard of security, compliance and customer service.
Key Responsibilities
- Lead and supervise the on‑site security team, ensuring high standards of service delivery
- Provide a professional, welcoming and customer‑focused service to all court users
- Control and oversee access to the building, ensuring security procedures are followed at all times
- Ensure compliance with all relevant legislation, including Health & Safety, SIA licensing and site risk assessments
- Oversee the operation of security equipment including CCTV, x‑ray machines and search procedures
- Act as the main point of contact for security incidents, ensuring they are managed, recorded and reported appropriately
- Support incident response, including alarms, emergencies and security concerns
- Manage team rotas and systems (e.g. Timegate), ensuring appropriate staffing levels are maintained
- Provide leadership, guidance and support to team members
- Deliver duty manager cover on a rota basis (including weekends where required)
- Maintain high standards of professionalism, compliance and operational performance at all times
Ideal Candidate
- Must have Right to Work in the UK and ability to pass an enhanced DBS and BS7858 security clearance
- A valid SIA Licence and relevant security experience
- Proven experience supervising or leading security teams
- Strong communication and customer service skills
- A professional, reliable and detail‑focused approach
- Good understanding of security procedures, compliance and health & safety practices
- Ability to remain calm, make decisions and lead effectively in challenging situations
Desirable
- Experience working within public sector or regulated environments
- Experience using security systems such as CCTV and workforce management systems
Benefits
- Guaranteed fixed hours per week with additional earning potential through overtime at enhanced rates
- £1 per hour Attendance Allowance on contracted hours (subject to criteria)
- Funded training, development opportunities and a clear pathway to recognised qualifications
- Work as part of a professional and supportive team within the Courts & Tribunals Service
- Access to the Hapi app for discounts, rewards and wellbeing resources
Equal Employment Opportunity Statement
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Court & Tribunal Security Supervisor in Bolton employer: Manchester Arndale
OCS UK & Ireland is an exceptional employer, offering a supportive and inclusive work culture that prioritises the well-being and professional growth of its employees. As a Court & Tribunal Security Supervisor at Bolton Combined Court, you will benefit from guaranteed fixed hours, funded training opportunities, and a clear pathway to recognised qualifications, all while being part of a dedicated team committed to maintaining safety and security in a vital public service environment.
StudySmarter Expert Advice🤫
We think this is how you could land Court & Tribunal Security Supervisor in Bolton
✨Tip Number 1
Network like a pro! Reach out to your connections in the security field or related sectors. A friendly chat can lead to insider info about job openings that might not even be advertised yet.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios specific to court and tribunal security. We recommend role-playing with a friend to boost your confidence and refine your responses.
✨Tip Number 3
Showcase your leadership skills! When discussing your experience, highlight times when you successfully led a team or handled a challenging situation. This will demonstrate your capability as a Court & Tribunal Security Supervisor.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive about their job search!
We think you need these skills to ace Court & Tribunal Security Supervisor in Bolton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Court & Tribunal Security Supervisor role. Highlight your leadership experience and any relevant security qualifications to catch our eye!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how your values align with our TRUE values of Trust, Respect, Unity, and Empowerment.
Showcase Your Communication Skills:As a supervisor, strong communication is key. In your application, give examples of how you've effectively communicated with teams or customers in past roles. We love to see those interpersonal skills in action!
Apply Through Our Website:We encourage you to apply directly through our website for the best chance of success. It’s straightforward and ensures your application goes straight to us, so we can review it promptly!
How to prepare for a job interview at Manchester Arndale
✨Know Your Security Procedures
Familiarise yourself with the specific security protocols relevant to court environments. Be prepared to discuss how you would handle various scenarios, such as managing access control or responding to incidents, showcasing your understanding of compliance and health & safety practices.
✨Showcase Leadership Skills
As a Court & Tribunal Security Supervisor, you'll need to lead a team effectively. Think of examples from your past experiences where you've successfully supervised or guided a team, and be ready to share these during the interview to demonstrate your leadership capabilities.
✨Emphasise Customer Service
Highlight your strong communication skills and customer service experience. Since this role involves interacting with court users, prepare to explain how you would ensure a professional and welcoming environment, even in challenging situations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your ability to remain calm and make decisions under pressure. Practice answering scenario-based questions that might involve security incidents or emergencies, illustrating your problem-solving skills and ability to lead effectively.
