At a Glance
- Tasks: Ensure safety and security for visitors and the venue while providing excellent customer service.
- Company: Join OCS UK & Ireland, a leading facilities management company with a diverse workforce.
- Benefits: Inclusive work environment, varied shifts, and opportunities for personal growth.
- Other info: We celebrate diversity and encourage applications from all backgrounds.
- Why this job: Be part of a professional team making a real difference in people's safety.
- Qualifications: SIA Door Supervisor Licence required; customer service experience is a plus.
The predicted salary is between 24000 - 30000 € per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
We are seeking a highly organised and motivated individual to join our team as a Security Officer. This is a fantastic opportunity to join our highly trained, professional security team within a large Venue. You will be responsible for the protection, security and safety of visitors and the building.
Days of working: Varied shifts.
Responsibilities
- Acting as a first line support to employees and visitors to the site, providing a professional and friendly service
- Investigate and report all allegations of loss, theft, criminal damage and other incidents
- Managing crowd safety and queue management
- Be aware of and react to emergency situations as detailed in the Incident and Emergency Plans
- Deterring anti-social behaviour, theft and criminal activity
Qualifications
- Must have Right to Work in the UK
- SIA Door Supervisor Licence is essential.
- Experience of working within the security industry/environment is an advantage.
- Exceptional customer service skills.
- Experience in a public facing, customer service role with the ability to deal with challenging situations
- The ability to work on own initiative and as part of a team
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Security Officer in Bickenhill employer: Manchester Arndale
OCS UK & Ireland is an exceptional employer, offering a dynamic work environment where our Security Officers play a vital role in ensuring the safety and security of visitors at a large venue. With a strong commitment to employee growth and development, we foster a culture rooted in our TRUE values of Trust, Respect, Unity, and Empowerment, providing our colleagues with the support they need to thrive. Join us and be part of a diverse team that values your contributions and offers meaningful opportunities for career advancement.
StudySmarter Expert Advice🤫
We think this is how you could land Security Officer in Bickenhill
✨Tip Number 1
Network like a pro! Reach out to your connections in the security industry and let them know you're on the lookout for opportunities. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by practising common security officer scenarios. Think about how you'd handle crowd management or respond to emergencies. This will show potential employers that you're ready for anything!
✨Tip Number 3
Show off your customer service skills! In your conversations, highlight your ability to deal with challenging situations and provide a friendly service. Remember, being approachable is key in this role.
✨Tip Number 4
Don't forget to apply through our website! It's the best way to ensure your application gets noticed. Plus, it shows you're serious about joining our team at OCS UK & Ireland.
We think you need these skills to ace Security Officer in Bickenhill
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Security Officer role. Highlight any relevant experience in security or customer service, and don’t forget to mention your SIA Door Supervisor Licence!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about security and how your skills align with our TRUE values of Trust, Respect, Unity, and Empowerment.
Showcase Your Customer Service Skills:Since exceptional customer service is key for this role, be sure to include examples of how you've handled challenging situations in the past. We love to see how you can keep calm under pressure!
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way to ensure your application gets into the right hands quickly!
How to prepare for a job interview at Manchester Arndale
✨Know Your Stuff
Before the interview, make sure you understand the role of a Security Officer and the specific responsibilities mentioned in the job description. Familiarise yourself with OCS's TRUE values – Trust, Respect, Unity, and Empowerment – and think about how you can embody these in your answers.
✨Showcase Your Customer Service Skills
Since exceptional customer service is key for this role, prepare examples from your past experiences where you successfully handled challenging situations. Be ready to discuss how you maintained professionalism while ensuring the safety and satisfaction of visitors.
✨Demonstrate Team Spirit
This position requires both teamwork and the ability to work independently. Think of instances where you collaborated effectively with others or took the initiative on your own. Highlighting your adaptability will show that you're a great fit for their dynamic environment.
✨Prepare for Emergency Scenarios
Given the nature of the job, be prepared to discuss how you would react in emergency situations. Review common scenarios in security roles and think through your responses. This will demonstrate your readiness to handle real-life challenges on the job.
