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- Tasks: Support the Facilities Manager in delivering top-notch services and maintaining vibrant workplaces.
- Company: Join a dynamic team dedicated to excellence in facilities management for a global law firm.
- Benefits: Flexible hours, team development, and a supportive work environment.
- Why this job: Be part of a journey towards innovation and growth while making a real impact.
- Qualifications: Experience in facilities management and strong leadership skills are essential.
- Other info: Inclusive workplace that values diversity and offers excellent career progression.
The predicted salary is between 28800 - 43200 £ per year.
About The Company
Join us on our journey to 'be your best!' We are a unique team of facilities professionals based in the UK, dedicated to maintaining the prestigious offices of a global law firm. As part of the client services team, we deliver exceptional service to our guests every day. Our commitment to excellence has earned us industry recognition and a valued long-lasting partnership with our client.
About The Role
Shift Pattern: Monday to Friday, 09:00-17:30 with flexibility according to business needs. This role will involve occasional travel to our Glasgow and Aberdeen client sites (expenses for travel paid for outside of the base site, in Edinburgh).
Provide support to, and deputise for, the Facilities Manager to deliver excellent services to the site-based hard and soft services teams and to the high profile end users. Responsible for the monitoring and support of the planned and reactive maintenance in the three client offices across Scotland, with a primary focus on Edinburgh and Glasgow. Ensuring at all times that Company and Client standards and policies are followed and maintained. Delivering a compliant and resilient service whilst delighting our customers.
Responsibilities
- Provide practical and competent delivery of minor fabric works i.e. painting and decoration, first line fixes (furniture repair etc).
- Supporting the FM with the scope of works, PPM schedules and relevant data collection from contractors i.e. ensuring RAMS and relevant paperwork is collected, processed and audited where required etc.
- Understand and manage the business by assessing individual results, and developing specific actions directly related to the management of the building and clients, providing feedback to the Facilities Manager where required.
- Able to ensure that trends of underperformance are formally communicated to the Facilities Manager, allowing them to be addressed in a timely manner.
- Able to ensure that performance improvement plans are implemented following collaboration with the Facilities Manager.
- Customer engagement must be a point of differentiation aimed at quality, ideas, acknowledgment and inspiration, which leads to an emotional and loyal brand and customer.
- Set high expectations for results and hold the contract maintenance team accountable to the measurable KPI scores associated.
- To ensure operations are delivered in line with the company accreditation requirements, i.e. ISO 9001, 14001 and 45001.
- To ensure that adherence to the client Information Security protocols is always maintained.
- Full compliance with company operational platforms i.e. OCS Operations Procedures.
- Total compliance with HSE and statutory requirements related to the respective client service provision.
- Direct a standard with the contract management that reflects a staffing approach that meets the client requirements.
- Understand the HR policies and procedures and ensure compliance with them, consistently between locations.
- Responsible to consistently and effectively communicate the company objectives to all site operations teams, when required.
- To ensure all work is carried out in a safe, proper and thorough manner considering Health and safety legislation, OCS policies and procedures, risk assessments and method statements.
- Able to work as part of a geographically diverse team, and step in to assist where necessary for holiday and sickness absence cover.
- Maintain confidentiality in all aspects of client and staff information.
The ideal candidate should meet the following criteria
- You must have the right to work in the UK.
- Experience in facilities management or a related field, with expertise in both soft and hard services.
- Knowledge of building systems, maintenance processes, and service delivery best practices.
- Strong leadership and project management skills.
- Ability to prioritise tasks and manage time effectively.
- Familiarity with relevant software for facilities and service management.
- Excellent problem-solving abilities and attention to detail.
- Strong communication skills, both verbal and written.
- Proactive and adaptable, able to respond to changing demands and priorities.
How to Apply
Should you join you will:
- Develop an exciting future with an inspiring client, currently on a journey of further growth and unique innovation with the industry.
- Take on Investment in team development and training.
- Steer both your teams' growth as well as your own with industry-leading financial backing.
- Lead a high-energy team that truly cares about one another.
You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Assistant Facilities Manager employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Facilities Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the facilities management field. Attend industry events or join online forums to meet people who can give you insights or even refer you to job openings.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their commitment to excellence and think of examples from your experience that align with their goals. This will show them you're not just another candidate!
✨Tip Number 3
Practice your communication skills! As an Assistant Facilities Manager, you'll need to engage with clients and teams effectively. Role-play common interview questions with a friend to boost your confidence and clarity.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that match your skills.
We think you need these skills to ace Assistant Facilities Manager
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Assistant Facilities Manager role. Highlight your experience in facilities management and how it aligns with our commitment to excellence and customer engagement.
Showcase Your Skills: We want to see your strong leadership and project management skills shine through. Use specific examples from your past experiences that demonstrate your ability to prioritise tasks and manage time effectively.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate well-structured responses that get straight to the heart of your qualifications and how you can contribute to our team.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with our unique team.
How to prepare for a job interview at Manchester Arndale
✨Know Your Stuff
Make sure you brush up on your facilities management knowledge, especially regarding both hard and soft services. Familiarise yourself with building systems and maintenance processes, as well as the specific standards and policies of the company. This will show that you're not just interested in the role but also understand what it entails.
✨Showcase Your Leadership Skills
As an Assistant Facilities Manager, you'll need to demonstrate strong leadership abilities. Prepare examples from your past experiences where you've successfully led a team or managed a project. Highlight how you’ve engaged with customers and improved service delivery, as this aligns with the company's commitment to excellence.
✨Be Ready for Scenario Questions
Expect questions that assess your problem-solving skills and ability to handle unexpected situations. Think of scenarios where you had to prioritise tasks or manage time effectively under pressure. Practising these responses will help you articulate your thought process clearly during the interview.
✨Communicate Clearly and Confidently
Strong communication skills are essential for this role. During the interview, make sure to express your thoughts clearly and confidently. Listen carefully to the interviewers' questions and respond thoughtfully. This will demonstrate your ability to communicate effectively with both your team and clients.
