At a Glance
- Tasks: Lead a passionate cleaning team and ensure top-notch cleanliness across various areas.
- Company: Join OCS, a leading facilities management company with a strong commitment to values.
- Benefits: Enjoy competitive pay, career growth, exclusive discounts, and access to earned wages before payday.
- Other info: Diverse and inclusive workplace with over 600 apprenticeships available.
- Why this job: Make a real difference in creating clean and welcoming spaces for everyone.
- Qualifications: Experience in cleaning management and excellent customer service skills are preferred.
The predicted salary is between 30000 - 40000 € per year.
About The Company:
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award‑winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values – Trust, Respect, Unity, and Empowerment.
About The Role:
We’re recruiting for a Cleaning Manager to join our passionate and driven Cleaning team. You’ll oversee all cleaning and associated duties carried out by all those that you are responsible supervising.
Key Responsibilities:
- Overseeing and assisting with the cleaning of the floors, communal areas, stairwells, and washrooms (plus other ad hoc areas).
- Managing staff rotas, holiday requests, site audits and recruiting new employees where required.
- Identify any training needs on‑site, conduct the training where possible and keep appropriate records of training completed on‑site.
- Involvement with investigation matters such as personal accidents or potential disciplinary investigations.
- Responsibility for monitoring cleaning products on‑site, maintaining stock levels and submitting orders as required in line with agreed site budgets.
Qualifications:
- You must have right to work in the UK.
- Previous experience as a Manager or Supervisor in cleaning or a similar field is desirable.
- Experience in staffing, rotas, training, and basic HR compliance.
- Excellent customer service skills.
- Able to work to deadlines and prioritise as well as being flexible with working hours and days.
Benefits:
- OCS is ranked 36th on Glassdoor’s Best Companies to Work For in 2025.
- OCS Academy provides digital courses and resources to grow personal skills and advance careers.
- Hapi app offers exclusive discounts, rewards and wellbeing resources.
- Over 600 live apprenticeships available across the UK & Ireland, with a target of 1,000.
- Access portion of earned wages before payday via the Wagestream app (benefit specific to business contracts).
We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Cleaning Manager in Arbroath employer: Manchester Arndale
OCS UK & Ireland is an exceptional employer, renowned for its commitment to employee growth and a supportive work culture. With access to the OCS Academy for skill development, a diverse and inclusive environment, and unique benefits like early wage access through Wagestream, employees are empowered to thrive both personally and professionally in their roles. Join us in making a positive impact on our communities while enjoying a rewarding career as a Cleaning Manager.
StudySmarter Expert Advice🤫
We think this is how you could land Cleaning Manager in Arbroath
✨Tip Number 1
Network like a pro! Reach out to your connections in the cleaning and facilities management industry. You never know who might have a lead on a Cleaning Manager position or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching OCS UK & Ireland. Understand their TRUE values and think about how your experience aligns with their mission. This will help you stand out as a candidate who truly gets what they’re about.
✨Tip Number 3
Showcase your leadership skills! Be ready to discuss your previous experience managing teams, handling rotas, and conducting training. Use specific examples to demonstrate how you’ve empowered your team in the past.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the OCS family.
We think you need these skills to ace Cleaning Manager in Arbroath
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Cleaning Manager role. Highlight your previous management or supervisory experience in cleaning, as well as any relevant training or HR compliance knowledge.
Craft a Compelling Cover Letter:Use your cover letter to tell us why you’re passionate about cleaning and facilities management. Share specific examples of how you've successfully managed teams or improved cleaning processes in the past.
Showcase Your Customer Service Skills:Since excellent customer service is key for this role, include examples of how you've gone above and beyond to meet client needs. This will show us that you understand the importance of service in our industry.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Manchester Arndale
✨Know Your Cleaning Standards
Familiarise yourself with the cleaning standards and protocols that OCS UK & Ireland upholds. Be ready to discuss how you would ensure these standards are met and maintained by your team. This shows that you understand the importance of quality in facilities management.
✨Showcase Your Leadership Skills
As a Cleaning Manager, you'll be overseeing a team. Prepare examples of how you've successfully managed staff in the past, including handling rotas, training, and resolving conflicts. Highlighting your leadership style will demonstrate your capability to empower and unify your team.
✨Emphasise Customer Service
OCS values excellent customer service, so be prepared to share experiences where you've gone above and beyond for clients or customers. Discuss how you would handle feedback and ensure satisfaction in your role as a Cleaning Manager.
✨Be Ready for Scenario Questions
Expect questions about how you'd handle specific situations, such as managing an accident on-site or dealing with a disciplinary issue. Think through potential scenarios beforehand and outline your approach to problem-solving and maintaining a safe work environment.
