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For Companies At a Glance
- Tasks: Ensure safety and security in courts while providing exceptional customer service.
- Company: Join OCS, a leading facilities management company with a commitment to excellence.
- Benefits: Earn competitive pay, attendance bonuses, and reimbursement for travel expenses.
- Why this job: Make a real difference in the community while growing your career in security.
- Qualifications: SIA Licence, strong people skills, and a UK driving licence required.
- Other info: Flexible hours, no weekends or nights, and opportunities for professional development.
The predicted salary is between 30000 - 42000 £ per year.
About The Company
OCS UK & Ireland is a leading facilities management company with 50,000+ colleagues and a turnover in excess of £2bn. We deliver innovative, award-winning services within facilities management, hard services, cleaning, security and catering. Our mission is to make people and places the best they can be for our colleagues, customers and the communities we serve. Our commitment to doing business the right way is rooted in our TRUE values - Trust, Respect, Unity, and Empowerment.
About The Role
You will be working a minimum of 40 hours per week, typically Monday - Friday, covering different shifts across a number of courts within a dedicated area around the home-base of this advertised location. There is no weekend or night work, but we can often offer overtime on a Saturday, Sunday, and Bank holidays. The weekends will be paid at a generous rate of 1.5x for Saturdays and 2x for Sundays, alongside a rate of 1.5x for weekday overtime outside of normal court operating times.
Benefits
- Minimum 40 hours contracted per week
- Attendance Allowance of £1 per hour can be earned on contracted hours, subject to meeting certain attendance-related criteria.
- Help towards fuel expenses
Are you passionate about providing exceptional customer service while ensuring safety and security? Join OCS as a Security Officer in the Courts and Tribunal System and be part of a team that values your dedication and professional growth. This role is mobile, covering a geographic area defined by a radius of your base location. You will need to be able to get to all the different locations in your patch as you will be covering varying sites depending on demand, sickness and holiday cover. Travel expenses and parking will be paid back to you and are processed three times per month.
Ready to take on this important role and ensure the safety and security of the courts and tribunal system? Apply now and join OCS, where your growth and success are valued!
Responsibilities
As part of your role, your key responsibilities will include, but are not limited to:
- Provide exceptional customer service, welcoming and guiding court users.
- Monitoring premises and visitors via CCTV and x-ray machines, together with other security checks such as using hand-held metal detectors on court users and bag searches on arrival.
- Patrolling and securing access to buildings and satellite buildings, keeping in contact with the control room with the use of hand-held radios.
- Responding to panic alarm buttons in Judges' rooms, courts and offices.
- Responding to any security issues within the complex and recording and reporting details of those incidents.
Qualifications
The ideal candidate should meet the following criteria:
- Must have Right to Work in the UK.
- An enhanced DBS and BS7858 security clearance will be completed for the successful candidate.
- SIA Licence and relevant security related experience.
- UK driving licence.
- Strong people and customer service skills.
- Good diligence and high standard of work.
- Effective communication skills.
How to Apply
If you are interested in joining a business that encourages professional development, career progression and the chance to work with inspirational people then please click apply and register your interest! You can also sign up to our job alerts when registering which will notify you when other suitable vacancies are available. We are an equal opportunities employer and rely on a diverse workforce with a broad range of knowledge, skills, and backgrounds to deliver our goals. We offer an inclusive and welcoming environment and actively encourage applications from all individuals regardless of race, gender, nationality, religion, sexual orientation, disability, or age.
Mobile Court & Tribunal Security Officer in Aberystwyth employer: Manchester Arndale
Contact Detail:
Manchester Arndale Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Mobile Court & Tribunal Security Officer in Aberystwyth
✨Tip Number 1
Get to know the company culture! Before your interview, check out OCS's values like Trust, Respect, Unity, and Empowerment. This will help you align your answers with what they care about, showing you're a perfect fit for their team.
✨Tip Number 2
Practice your customer service skills! Since this role is all about providing exceptional service, think of examples from your past experiences where you went above and beyond for someone. We want to hear those stories!
✨Tip Number 3
Be ready to talk about safety and security! Brush up on your knowledge of security protocols and be prepared to discuss how you'd handle various situations in the courts. This shows you're serious about keeping everyone safe.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can sign up for job alerts to stay updated on new opportunities that match your skills and interests.
We think you need these skills to ace Mobile Court & Tribunal Security Officer in Aberystwyth
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for providing exceptional customer service shine through. We want to see that you genuinely care about safety and security in the courts and tribunal system.
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. We love seeing how your background aligns with our TRUE values of Trust, Respect, Unity, and Empowerment.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and make it easy for us to see why you’re a great fit for the role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you can sign up for job alerts while you’re there!
How to prepare for a job interview at Manchester Arndale
✨Know Your Role
Before the interview, make sure you understand the responsibilities of a Mobile Court & Tribunal Security Officer. Familiarise yourself with the key tasks like monitoring premises, providing customer service, and responding to security issues. This will help you demonstrate your knowledge and enthusiasm for the role.
✨Showcase Your Customer Service Skills
Since this role involves interacting with court users, be prepared to discuss your experience in customer service. Think of specific examples where you've gone above and beyond to assist someone. Highlighting your strong people skills will show that you align with OCS's commitment to exceptional service.
✨Prepare for Scenario Questions
Expect questions that assess how you would handle various security situations. Practice responses to scenarios like dealing with a disruptive individual or responding to an emergency alarm. This will showcase your problem-solving abilities and readiness for the challenges of the job.
✨Emphasise Your Commitment to Safety
Safety is paramount in this role, so be ready to discuss your understanding of security protocols and your experience with tools like CCTV and metal detectors. Showing that you prioritise safety will resonate well with the interviewers and reflect OCS's TRUE values.
