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- Tasks: Lead a vibrant team to deliver exceptional service and maximise revenue in a fast-paced airport environment.
- Company: Join Pasta Evangelists, where we believe pasta makes everything better!
- Benefits: Earn £14.50 per hour plus tips, enjoy duty-free discounts, and receive free pasta products.
- Other info: Flexible hours with exciting team socials and opportunities for career growth.
- Why this job: Be part of a dynamic team and create memorable experiences for travellers every day.
- Qualifications: Previous supervisory experience in food and beverage, strong leadership, and excellent communication skills.
The predicted salary is between 30000 - 30000 £ per year.
At Pasta Evangelists, we believe pasta makes everything better. We are looking for a dedicated Team Leader to join our fast-paced team. As a Team Leader you will support the Assistant Manager to ensure the smooth and efficient operation of the site located within the airport. Your role contributes to ensuring high-quality customer service, maintaining operational efficiency, and maximising revenue generation. You will play a crucial role ensuring a positive experience for travellers while upholding the company's standards within the airport environment.
What you'll do at Pasta Evangelists:
- Supervise and motivate the team, ensuring they are well-trained and equipped to deliver exceptional service.
- Assign tasks and provide guidance.
- Oversee day-to-day operations, including inventory management, stock replenishment, and cash handling.
- Ensure adherence to health and safety protocols and maintain cleanliness standards.
- Lead by example in providing excellent customer service.
- Assist the Assistant Manager to handle customer inquiries, resolve complaints, and strive to enhance customer satisfaction.
- Assist the Assistant Manager to implement strategies to drive sales and maximise revenue generation.
- Monitor sales performance, identify opportunities for upselling, and contribute to the development of promotional activities.
- Ensure compliance with airport regulations, company policies, and procedures.
- Stay updated on relevant industry standards and implement necessary changes to maintain compliance.
- Foster a collaborative work environment within the team.
Who you are:
- Previous experience in a supervisory role within the food and beverage industry, ideally in a fast-paced airport environment.
- Able to undertake a criminal record check.
- Passionate about delivering excellent customer service and have a customer-centric approach to your work.
- Strong leadership qualities and can effectively lead and motivate a team to achieve goals.
- Excellent organisational skills and pay attention to detail to ensure smooth operations and compliance with standards.
- Promote dynamic environments and can adapt quickly to changing circumstances and priorities.
- Excellent communication skills, both verbal and written, and can effectively communicate with diverse stakeholders.
- Flexibility in hours, airport shifts can start at 3am.
- Strong problem-solving skills and can effectively resolve issues as they arise, making quick decisions when necessary.
- A pasta lover!
What we can offer:
- An hourly rate of £14.50 per hour, plus tips.
- Join a dynamic, fast-moving & diverse team.
- Duty free discounts excluding alcohol and cigarettes.
- Regular team socials and pasta tastings.
- Free Pasta Evangelists products.
- Referral bonus scheme.
- Cycle to work scheme.
- 28 days of paid annual leave (bank holidays inclusive).
Store Team Leader in Manchester employer: Manchester Airport T2
Contact Detail:
Manchester Airport T2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Team Leader in Manchester
✨Tip Number 1
Get to know the company culture! Before your interview, check out Pasta Evangelists' social media and website. This will help you understand their vibe and values, so you can show how you fit right in.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on your leadership experience and how you've handled customer service challenges in the past.
✨Tip Number 3
Dress the part! Since you'll be working in a fast-paced airport environment, make sure to look smart and professional for your interview. It shows you're serious about the role and ready to lead the team.
✨Tip Number 4
Follow up after your interview! A quick thank-you email can go a long way. It shows your enthusiasm for the position and keeps you fresh in their minds. Plus, don’t forget to apply through our website for the best chance!
We think you need these skills to ace Store Team Leader in Manchester
Some tips for your application 🫡
Show Your Passion for Pasta: Let your love for pasta shine through in your application! We want to see how passionate you are about food and customer service, so don’t hold back on sharing your enthusiasm.
Tailor Your CV: Make sure your CV highlights your supervisory experience in the food and beverage industry. We’re looking for someone who can lead a team effectively, so showcase any relevant skills and achievements that align with our needs.
Be Clear and Concise: When writing your cover letter, keep it clear and to the point. We appreciate straightforward communication, so make sure to express why you’re the perfect fit for the Team Leader role without rambling on.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Manchester Airport T2
✨Know Your Pasta!
Since you're applying to Pasta Evangelists, brush up on your pasta knowledge! Familiarise yourself with different types of pasta, sauces, and cooking methods. This will not only impress the interviewers but also show your passion for the brand.
✨Showcase Your Leadership Skills
Prepare examples from your previous roles where you successfully led a team or resolved conflicts. Highlight how you motivated your team to deliver exceptional service, as this is crucial for the Team Leader position.
✨Understand the Airport Environment
Research the unique challenges of working in an airport setting. Be ready to discuss how you would handle high-pressure situations, manage inventory efficiently, and ensure compliance with health and safety protocols.
✨Customer Service is Key
Be prepared to share specific instances where you went above and beyond for a customer. Emphasise your customer-centric approach and how you would enhance customer satisfaction at Pasta Evangelists.