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- Tasks: Oversee daily store operations and lead a passionate team at Manchester airport.
- Company: Join Pasta Evangelists, where pasta makes everything better!
- Benefits: Competitive salary, duty-free discounts, team socials, and free pasta products.
- Other info: Flexible hours with opportunities for career growth in a fast-paced environment.
- Why this job: Be part of a dynamic team and create memorable experiences for travellers.
- Qualifications: Experience in food and beverage management, strong leadership, and customer service skills.
The predicted salary is between 30000 - 40000 £ per year.
At Pasta Evangelists, we believe pasta makes everything better. We are looking for a dedicated Assistant Manager to join our Manchester airport team. The Assistant Manager will support the Store Manager to ensure the smooth and efficient operation of the site located within the airport. This includes overseeing daily activities, managing staff, maintaining high standards of customer service, and maximising sales and profitability. The Assistant Manager plays a crucial role ensuring a positive experience for travellers while upholding the company's standards within the airport environment. Opening hours: from 2.00am to 10.00pm, Monday to Sunday.
What you’ll do at Pasta Evangelists:
- Oversee the day-to-day operations of the store, including opening and closing procedures, inventory management, and ensuring compliance with health and safety regulations.
- Coordinate with airport authorities and management to address any logistical issues or concerns that may arise.
- Implement strategies to optimise efficiency and productivity, such as streamlining workflows and improving processes.
- Recruit, train, and supervise a team of stall staff, ensuring they adhere to company policies and procedures.
- Schedule staff shifts effectively to meet operational needs and maintain excellent customer service standards.
- Provide ongoing coaching and support to team members, fostering a positive and collaborative work environment.
- Lead by example in delivering exceptional customer service, resolving any customer complaints or issues promptly and effectively.
- Monitor customer feedback and implement improvements to enhance the overall experience.
- Ensure that the store maintains a clean, organised, and welcoming environment for customers at all times.
- Manage inventory levels and control costs to maximise profitability while minimising waste.
- Maintain good planning in regards to airside passes.
- Comply at all times with the airside responsibility as pass holder and monitor other team members and passengers for any issues/discrepancies.
Who you are:
- Previous experience in a supervisory or managerial role within the food and beverage industry, ideally in a fast‑paced airport environment.
- Able to undertake a criminal record check.
- Passionate about delivering exceptional customer service and creating memorable experiences for customers.
- Strong leadership qualities and can effectively motivate and manage a diverse team.
- Excellent organisational skills and can multitask effectively in a dynamic and fast‑paced environment.
- Proactive and resourceful in addressing challenges and finding solutions to operational issues.
- You thrive in a collaborative team environment and can work effectively with cross‑functional teams and stakeholders.
- Flexibility in hours, airport shifts can start at 3am.
- Flexible and adaptable to changing priorities and business needs, with the ability to remain calm under pressure.
- A pasta lover!
What we can offer:
- Competitive salary to attract best talent.
- Join a dynamic, fast‑moving & diverse team.
- Duty free discounts excluding alcohol and cigarettes.
- Regular team socials and pasta tastings.
- Free Pasta Evangelists products.
- Referral bonus Scheme.
- Cycle to work scheme.
- 28 days of paid annual leave (bank holidays inclusive).
Are you ready to join the pasta revolution? Apply today!
Assistant Store Manager in Manchester employer: Manchester Airport T2
Contact Detail:
Manchester Airport T2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the food and beverage industry, especially those who have experience in fast-paced environments like airports. A friendly chat can lead to insider info about job openings or even a referral!
✨Tip Number 2
Prepare for the interview by researching Pasta Evangelists and their values. Show us how your passion for exceptional customer service aligns with our mission. Bring examples of how you've led teams and tackled challenges in previous roles.
✨Tip Number 3
Dress to impress! First impressions matter, especially in a customer-focused role. Opt for smart-casual attire that reflects your professionalism while still being comfortable enough for an airport environment.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email expressing your enthusiasm for the role can set you apart from other candidates. It shows us that you're genuinely interested in joining the Pasta Evangelists team!
We think you need these skills to ace Assistant Store Manager in Manchester
Some tips for your application 🫡
Show Your Passion for Pasta: When you're writing your application, let your love for pasta shine through! Mention any experiences or stories that highlight your enthusiasm for food and customer service. We want to see that you’re not just looking for a job, but that you genuinely care about creating memorable experiences for our customers.
Tailor Your Experience: Make sure to customise your application to reflect your previous supervisory or managerial roles, especially in fast-paced environments like airports. Highlight specific achievements that demonstrate your ability to lead a team and manage operations effectively. We love seeing how your unique skills can contribute to our team!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and structure your thoughts logically. We appreciate applications that are easy to read and get straight to the heart of what makes you a great fit for the Assistant Manager role at Pasta Evangelists.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our company and what we stand for. Let’s get this pasta revolution started together!
How to prepare for a job interview at Manchester Airport T2
✨Know Your Pasta!
Familiarise yourself with Pasta Evangelists' menu and offerings. Being able to discuss your favourite dishes or suggest pairings shows your passion for the brand and its products, which is crucial in a customer-focused role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight specific situations where you motivated staff or resolved conflicts, as this will demonstrate your ability to lead effectively in a fast-paced environment.
✨Understand Airport Operations
Research the unique challenges of working in an airport setting. Be ready to discuss how you would handle logistical issues or compliance with health and safety regulations, showing that you can adapt to the dynamic nature of the role.
✨Customer Service is Key
Think of scenarios where you went above and beyond for customers. Share these stories during your interview to illustrate your commitment to exceptional service, which is vital for creating memorable experiences for travellers.