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- Tasks: Oversee daily operations, manage staff, and ensure top-notch customer service at our airport store.
- Company: Join Pasta Evangelists, where we believe pasta makes everything better!
- Benefits: Competitive salary, flexible hours, and a fun, dynamic work environment.
- Other info: Flexible shifts, great career growth, and a chance to work in a vibrant airport setting.
- Why this job: Be part of a passionate team creating memorable experiences for travellers.
- Qualifications: Experience in food and beverage management and a love for customer service.
The predicted salary is between 25000 - 32000 £ per year.
At Pasta Evangelists, we believe pasta makes everything better. We are looking for a dedicated Assistant Manager to join our Manchester airport team. The Assistant Manager will support the Store Manager to ensure the smooth and efficient operation of the site located within the airport. This includes overseeing daily activities, managing staff, maintaining high standards of customer service, and maximising sales and profitability. The Assistant Manager plays a crucial role in ensuring a positive experience for travellers while upholding the company's standards within the airport environment.
Opening hours: from 2.00am to 10.00pm, Monday to Sunday.
What you’ll do at Pasta Evangelists:
- Oversee the day-to-day operations of the store, including opening and closing procedures, inventory management, and ensuring compliance with health and safety regulations.
- Coordinate with airport authorities and management to address any logistical issues or concerns that may arise.
- Implement strategies to optimise efficiency and productivity, such as streamlining workflows and improving processes.
- Recruit, train, and supervise a team of stall staff, ensuring they adhere to company policies and procedures.
- Schedule staff shifts effectively to meet operational needs and maintain excellent customer service standards.
- Provide ongoing coaching and support to team members, fostering a positive and collaborative work environment.
- Lead by example in delivering exceptional customer service, resolving any customer complaints or issues promptly and effectively.
- Monitor customer feedback and implement improvements to enhance the overall experience.
- Ensure that the store maintains a clean, organised, and welcoming environment for customers at all times.
- Manage inventory levels and control costs to maximise profitability while minimising waste.
- Maintain good planning in regards to airside passes.
- Comply at all times with the airside responsibility as pass holder and monitor other team members and passengers for any issues/discrepancies.
Who you are:
- Previous experience in a supervisory or managerial role within the food and beverage industry, ideally in a fast‑paced airport environment.
- Able to undertake a criminal record check.
- Passionate about delivering exceptional customer service and creating memorable experiences for customers.
- Strong leadership qualities and can effectively motivate and manage a diverse team.
- Excellent organisational skills and can multitask effectively in a dynamic and fast‑paced environment.
- Proactive and resourceful in addressing challenges and finding solutions to operational issues.
- You thrive in a collaborative team environment and can work effectively with cross‑functional teams and stakeholders.
- Flexibility in hours, airport shifts can start at 3am.
- Flexible and adaptable to changing priorities and business needs, with the ability to remain calm under pressure.
- A pasta lover!
What we can offer:
- Competitive salary to attract best talent.
- Join a dynamic, fast‑moving team.
Assistant Store Manager employer: Manchester Airport T2
Contact Detail:
Manchester Airport T2 Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager
✨Tip Number 1
Network like a pro! Reach out to your connections in the food and beverage industry, especially those who have experience in airport environments. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show up in person! If you're near Manchester airport, swing by Pasta Evangelists and introduce yourself. A face-to-face interaction can leave a lasting impression and show your genuine interest in the role.
✨Tip Number 3
Prepare for the interview by researching common questions for assistant manager roles in fast-paced settings. Think about how your past experiences align with their needs, especially around customer service and team management.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Assistant Store Manager
Some tips for your application 🫡
Show Your Passion for Pasta: When you're writing your application, let your love for pasta shine through! Share why you’re excited about working at Pasta Evangelists and how you can contribute to making every customer’s experience a delightful one.
Highlight Relevant Experience: Make sure to showcase any previous supervisory or managerial roles you've had, especially in fast-paced environments like airports. We want to see how your skills can help us maintain high standards of service and efficiency.
Be Personable and Authentic: We’re looking for someone who can lead a team with a positive attitude. Use your application to show off your personality and how you can foster a collaborative work environment. A little humour goes a long way!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and get the ball rolling on your journey with Pasta Evangelists.
How to prepare for a job interview at Manchester Airport T2
✨Know Your Pasta!
Familiarise yourself with Pasta Evangelists' menu and offerings. Being able to discuss your favourite dishes or suggest pairings shows your passion for the brand and its products, which is crucial in a customer-focused role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully managed teams in the past. Highlight specific situations where you motivated staff or resolved conflicts, as this will demonstrate your ability to lead effectively in a fast-paced environment.
✨Understand Airport Operations
Research the unique challenges of working in an airport setting. Be ready to discuss how you would handle logistical issues or compliance with health and safety regulations, showing that you can think on your feet and adapt to changing circumstances.
✨Customer Service is Key
Be prepared to share your approach to delivering exceptional customer service. Think of examples where you turned a negative experience into a positive one, as this will illustrate your commitment to creating memorable experiences for customers.