About the job
Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark , General Catalyst , Peter Thiel , Adam D'Angelo , Larry Summers , and Jack Dorsey .
Position: Customer success / support operations Evaluator
Type: Contract
Compensation: $80–$120/hour
Location: Remote
Role Responsibilities
- Evaluate AI-generated artifacts against domain-specific quality rubrics.
- Identify factual, aesthetic, and presentation errors in documents, spreadsheets, and slide decks.
- Provide clear, structured written feedback to improve AI-generated work products.
- Apply deep subject-matter expertise to grade outputs for accuracy and rigor.
- Work independently and asynchronously to meet deadlines and ensure high-quality evaluations.
Qualifications
Must-Have
- 5+ years of relevant professional experience in Customer success / support operations .
- Native or professional fluency in English .
- Highly proficient in Microsoft Office and Google Workspace , especially Slides (Google Slides / PowerPoint).
Preferred
- Advanced degree (Master's or higher) from a reputable institution.
Application Process (Takes 20–30 mins to complete)
- Upload resume
- AI interview based on your resume
- Submit form
Resources & Support
- For details about the interview process and platform information, please check:
- For any help or support, reach out to:
PS: Our team reviews applications daily. Please complete your AI interview and application steps to be considered for this opportunity.
Customer Success Operations Evaluator in London employer: Manatal
Mercor is an exceptional employer that values the expertise of its team members, offering a fully remote position as a School Evaluator with competitive compensation of up to $120 per hour. The company fosters a collaborative and innovative work culture, providing opportunities for professional growth while working with leading AI research labs and renowned investors. With a focus on quality and independence, employees can thrive in a flexible environment that encourages meaningful contributions to the advancement of AI education.
