At a Glance
- Tasks: Assist clients with travel bookings and provide exceptional customer service remotely.
- Company: Leading UK travel agency with a focus on client satisfaction.
- Benefits: Flexible scheduling, remote work, and opportunities for professional growth.
- Why this job: Combine your passion for travel with a rewarding customer service role.
- Qualifications: Excellent communication skills and previous customer service experience.
- Other info: Join a dynamic team and help create unforgettable travel experiences.
The predicted salary is between 30000 - 42000 £ per year.
A prominent travel agency in the United Kingdom is seeking a Travel Customer Service Representative to assist clients remotely throughout their travel journey. The ideal candidate will have excellent communication skills, customer service experience, and a genuine interest in travel. This role involves responding to client inquiries, assisting with bookings, and ensuring a positive client experience.
The company offers a remote work environment, flexible scheduling, and opportunities for professional growth.
Remote Travel Concierge & Bookings Specialist in Birmingham employer: Manatal
Contact Detail:
Manatal Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Remote Travel Concierge & Bookings Specialist in Birmingham
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even former colleagues who might have connections in the travel industry. A personal recommendation can go a long way in landing that remote Travel Concierge role.
✨Tip Number 2
Show off your passion for travel! When you get the chance to chat with potential employers, share your travel experiences and how they’ve shaped your customer service skills. It’s all about making that personal connection!
✨Tip Number 3
Prepare for those interviews! Research common questions for customer service roles and think about how your experiences align with what they’re looking for. Practising your answers will help you feel more confident when it’s showtime.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications!
We think you need these skills to ace Remote Travel Concierge & Bookings Specialist in Birmingham
Some tips for your application 🫡
Show Your Passion for Travel: When writing your application, let your love for travel shine through! Share any personal experiences or adventures that highlight your enthusiasm and knowledge about different destinations.
Highlight Your Customer Service Skills: Make sure to emphasise your customer service experience. We want to see how you've gone above and beyond for clients in the past, so include specific examples that demonstrate your ability to create positive experiences.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. Use keywords from the listing to show that you’re a perfect fit for the role.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process!
How to prepare for a job interview at Manatal
✨Know Your Travel Stuff
Brush up on your travel knowledge! Familiarise yourself with popular destinations, booking platforms, and current travel trends. This will not only impress the interviewers but also show your genuine interest in the industry.
✨Showcase Your Communication Skills
Since this role heavily relies on communication, practice articulating your thoughts clearly. Consider doing mock interviews with friends or family to refine your responses and ensure you come across as friendly and approachable.
✨Prepare for Customer Scenarios
Think of common customer service scenarios you might face in this role. Prepare examples from your past experiences where you successfully resolved issues or went above and beyond for a client. This will demonstrate your problem-solving skills and commitment to customer satisfaction.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the company culture, team dynamics, or opportunities for professional growth. This shows your enthusiasm for the role and helps you gauge if it’s the right fit for you.