Head of Housekeeping - Care Home (Permanent)

Head of Housekeeping - Care Home (Permanent)

Full-Time 25592 - 31280 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead a team to create welcoming spaces for children at our adventure camps.
  • Company: PGL, a leader in outdoor adventure experiences for children.
  • Benefits: 20 days annual leave, birthday off, paid volunteering days, and discounts.
  • Other info: Opportunities for growth, mentoring, and working across UK or French locations.
  • Why this job: Make a real difference in children's lives while developing your leadership skills.
  • Qualifications: 3+ months housekeeping experience and a health safety qualification.

The predicted salary is between 25592 - 31280 £ per year.

PGL is a world where children achieve the ‘impossible’. Our residential adventure camps create extraordinary breakthroughs through active and life-affirming experiences in the great outdoors.

Make a difference as a Housekeeping Team Leader. Many children are nervous about staying away from home. A great night’s sleep in a freshly made bed will leave them raring for a new day of adventure!

Reporting to the Housekeeping Manager, you’ll be accountable for leading a team of Housekeeping Assistants to ensure all our guest communal areas look and feel warm and welcoming, creating fantastic first impressions and making our visitors feel at home.

You’ll need great interpersonal skills to assist and engage with our guests, leadership ability to inspire and lead your team, and confidence and problem-solving talent to resolve any issues that stand in the way of delivering excellent guest experiences.

We’re looking for individuals with:

  • 3+ months experience within a housekeeping role
  • A recognisable qualification in Health Safety
  • Experience of supervising a team (bonus, but not essential)

Above all, it’s our core values of FUN, SAFETY, QUALITY, INCLUSIVITY, TEAMWORK and RESPECT that unite us.

On top of your 20 days annual leave (+ 8 bank holidays), you’ll also enjoy your birthday off, have paid volunteering days to help worthwhile causes and the option to purchase additional holiday.

A career with ongoing growth, aided development, mentoring, multiple pathways and opportunities to work across different UK or French locations.

24/7 access to our Wellbeing Hub alongside our Employee Assistance Program.

Sector leading family friendly policies and a contributory pension.

Access to our financial wellbeing platform where you can borrow or save directly from your salary.

Free/discounted PGL breaks for your family and discounts at 800+ retailers.

We hire the best talent and value a diverse, inclusive team; therefore, all employees must undergo an Enhanced criminal records check (known as DBS or PVG), which we pay for. You will need to provide a 5-year address history and ID (such as passport/birth certificate).

Head of Housekeeping - Care Home (Permanent) employer: manager

PGL offers competitive salaries and a supportive work environment, with opportunities for professional growth in various roles such as Facilities Operative and Chef. Employees benefit from accommodation and meal packages at generous rates, ensuring a comfortable living situation. The company is dedicated to shaping the next generation through extraordinary residential adventures, promoting wellbeing and character development.

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Contact Details:

manager Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Head of Housekeeping - Care Home (Permanent)

✨Get a Taste of the Scene

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We think you need these skills to ace Head of Housekeeping - Care Home (Permanent)

Communication Skills
Time Management
Teamwork
Adaptability
Flexibility
Problem-Solving Skills
Attention to Detail

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about manager and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at manager

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!