At a Glance
- Tasks: Lead event operations and ensure top-notch customer service in a vibrant environment.
- Company: Join a family-owned business that values its team members and fosters a supportive culture.
- Benefits: Enjoy flexible working, team parties, discounts, and a free meal during shifts.
- Other info: Opportunities for apprenticeships and career development in a diverse workplace.
- Why this job: Be part of a dynamic team where your passion for service can shine and grow.
- Qualifications: Strong communication skills and a hands-on approach to customer service are essential.
The predicted salary is between 25000 - 30000 £ per year.
About this role … An excellent opportunity has arisen to join our fantastic F&B & C&E Teams as an Assistant Event Manager. You'll be ensuring high standards of customer service, efficient execution of events, and the delivery of food and beverage services. Working closely with other Assistant Managers across the venue, supporting both the C&E and F&B Managers while taking the lead in managing on-the-ground operational teams. This role includes active involvement in the supervision and coordination of daily operations and contributing to strategic planning.
What we’re looking for …
- A hands-on approach with a genuine passion for delivering outstanding customer service.
- A natural ability to upsell and inspire others to do the same.
- Strong communication skills, with the ability to engage effectively with guests, colleagues, and other departments.
- Confidence in leading a team, delegating tasks, and maintaining high standards.
- Working collaboratively with other Assistant Managers to ensure consistency and efficiency across departments.
- Flexibility to work across a 7-day rota, including evenings and weekends.
- Quick thinking and problem-solving skills in a fast-paced environment.
- Strong organisational skills with the ability to meet deadlines and prioritise tasks.
- The confidence and capability to run the venue as Duty Manager when required, ensuring operational oversight, guest satisfaction, and staff coordination during these shifts.
Why join our team… Being a family-owned business, our people are what make Wyboston Lakes, and we want to make sure all our teams are happy at work. Here is a snippet of all the great benefits we offer and that you would be entitled to for this role:
- Christmas Day and Boxing Day Off
- 3 Team Member Parties a year- Spring, Summer and Winter
- Apprenticeships - the opportunity to learn and earn at the same time
- Team Member Discount on golf, food, drink, bedrooms
- Team Member Referral Scheme worth £300
- Free Meal Whilst at Work
- Access to Perkbox which gives you discounts on over 200 brands and shops nationwide from supermarket shops, cinema, and days out, just to name a few…
- Flexible Working
- Team Member Christmas Santa Lunch, Christmas Presents and Christmas Party
We are committed to fostering a diverse, inclusive, and equitable workplace where everyone feels valued, respected, and supported. We believe that embracing different perspectives and backgrounds makes us stronger as a team and better in the service we provide. We welcome applications from everyone regardless of race, ethnicity, disability or background and are proud to be an equal opportunity employer.
Assistant Food & Beverage Manager employer: Management
Wyboston Lakes is an exceptional employer that prioritises the well-being and happiness of its team members, offering a vibrant work culture where collaboration and support are at the forefront. With a range of benefits including flexible working, generous time off during the festive season, and opportunities for professional growth through apprenticeships, employees can thrive both personally and professionally. The family-owned ethos fosters a sense of belonging, making it a rewarding place to build a career in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Food & Beverage Manager
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Management. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Management
Don't be shy about reaching out to Management directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Assistant Food & Beverage Manager
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Management and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Management
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
