Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Support and maintain network infrastructure, including servers, security, and user accounts.
- Company: Join Management Applications, Inc., a leader in Network Management and Implementation.
- Benefits: Enjoy competitive pay, potential remote work, and opportunities for professional growth.
- Why this job: Be part of a dynamic team making a real impact in network management for the PA Department of Human Services.
- Qualifications: Experience in network support, certifications like CCENT or MCSE, and a passion for technology are essential.
- Other info: Submit your resume with salary expectations to be considered for this exciting opportunity.
The predicted salary is between 36000 - 60000 £ per year.
Management Applications, Inc., a leading provider of Network Management, Design and Implementation is seeking individuals for contract positions for the PA Department of Human Services. Please submit a resume and salary requirements to be considered.
Job Responsibilities and Experience Requirements (not all inclusive):
- Server, Network and IVR Support (Support, Maintenance, Disaster Recovery, Backup)
- Monitor Network Status and Resolve Issues
- Server Management, Upgrade and Expansion
- Server Security
- Management and Support of Network Software (Upgrades, Patches)
- Management and Support for LAN interfaces to local county data processing networks
- Management and Support of Voice Gateways (IVR System, Inbound/Outbound Calls)
- Management and Support of Cisco Call Managers and IVR Platform
- Management and Support of Content Delivery Network
- End User and Desktop Support (Help Desk Level 1-3)
- Manage User Accounts
- Desktop/PC/Workstation Support
- Email/Exchange Support (4000 mailboxes)
- Management of Citrix Connectivity
- Print Support and Management
- Security/VPN/Firewall
- Asset Tracking
- Project Management
- Knowledge Transfer
Possible Positions:
- Local Team Lead: Minimum of (5) years of experience in managing the day-to-day operations and support of a client infrastructure network of similar size and scope as the PACSES Client Infrastructure Network. Minimum of CCENT (Cisco Certified Entry Networking Technician) Certification, or higher). Information Technology Infrastructure Library (ITIL) v3 certification (Foundation level or higher).
- Server Support Personnel: Minimum of (5) years of experience installing, configuring and troubleshooting Windows platform server. At least one (1) of the following certifications: MCSE Certification for Windows Server 2008, MCSE Certification for Windows Server 2012.
- LAN/WAN Support Personnel: Minimum of five (5) years of hands-on experience in network design, the installation and configuration of fiber and cat 6 wiring, routers, and layer three switches. Minimum of three (3) years of hands-on experience in web based ACNS version 5.1 or higher. Content Engines, Content Delivery Manager and Content Router. Experience utilizing CISCO monitoring tools and products. CCENT (Cisco Certified Entry Networking Technician) Certification, or Higher. Across the LAN/WAN support team, the following certifications must be held by any one (1) or combination of staff members of the LAN/WAN Support team: CCNP (Cisco Certified Network Professional), CCVP (Cisco Certified Voice Professional), CCSP (Cisco Certified Security Professional), or CompTIA Security(+) Accreditation.
- Internet, Email and Firewall Support Personnel: Minimum of five (5) years of experience in implementing router-to-router VPN encryption and Internet security solutions including PIX. Minimum of five (5) years of experience in configuring and tuning web servers for large, diverse groups of users. This minimum experience requirement must be met within a seven (7) year period immediately preceding the RFP release date. Minimum of five (5) years of experience in deploying and administering Microsoft Exchange servers. Experience in implementing “thin client” technology is preferred. CCA (Citrix Certified Administrator) or CCAA (Citrix Certified Advanced Administrator) certification.
- Help desk and desktop support staff: Minimum of three (3) years of experience in workstation and desktop configuration, and setup and basic LAN implementations. Must have current experience with MS Windows 7 and develop knowledge of future MS Windows releases (e.g. Windows 10). Hands-on experience in using automated service desk tools (experience in using ServiceNow is preferred).
Job Application Instructions: To be considered for these positions please submit a resume (2 page max) as well as minimum salary requirements. Please prominently feature the skills described above within the resume you submit. YOU MUST SUBMIT YOUR MINIMUM SALARY REQUIREMENTS. RESUMES WITHOUT MINIMUM SALARY REQUIREMENTS WILL NOT BE CONSIDERED.
Compensation: Compensation will be commensurate with experience.
Network Infrastructure Support and Maintenance employer: Management Applications, Inc.
Contact Detail:
Management Applications, Inc. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network Infrastructure Support and Maintenance
✨Tip Number 1
Make sure to highlight your relevant certifications, such as CCENT or MCSE, during any conversations you have with us. These qualifications are crucial for the roles we're offering, and showcasing them can set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the specific technologies mentioned in the job description, like Cisco Call Managers and IVR systems. Being able to discuss your hands-on experience with these tools will demonstrate your suitability for the position.
✨Tip Number 3
Network with current or former employees of Management Applications, Inc. to gain insights into the company culture and expectations. This knowledge can help you tailor your approach and show that you're genuinely interested in being part of our team.
✨Tip Number 4
Prepare to discuss your experience with disaster recovery and backup solutions in detail. Since these are key responsibilities for the role, being able to articulate your past successes in these areas will make a strong impression on us.
We think you need these skills to ace Network Infrastructure Support and Maintenance
Some tips for your application 🫡
Highlight Relevant Skills: Make sure to prominently feature the skills and experiences mentioned in the job description within your resume. Tailor your application to reflect your expertise in server management, network support, and any relevant certifications.
Include Salary Requirements: As specified in the job application instructions, you must include your minimum salary requirements. Ensure this is clearly stated in your resume to avoid disqualification.
Keep it Concise: Limit your resume to a maximum of two pages. Be concise and focus on the most relevant experiences and qualifications that align with the job role.
Proofread Your Application: Before submitting, carefully proofread your resume for any spelling or grammatical errors. A polished application reflects attention to detail and professionalism.
How to prepare for a job interview at Management Applications, Inc.
✨Highlight Relevant Certifications
Make sure to prominently feature any relevant certifications such as CCENT, MCSE, or CCNP on your resume and be prepared to discuss how they relate to the job during the interview.
✨Demonstrate Technical Knowledge
Be ready to showcase your understanding of network infrastructure, server management, and security protocols. Prepare examples from your past experience that demonstrate your problem-solving skills in these areas.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your ability to handle real-world issues. Practice articulating your thought process and the steps you would take to resolve network problems or manage user accounts.
✨Showcase Your Team Leadership Skills
If applying for a Local Team Lead position, be prepared to discuss your experience in managing teams and projects. Highlight specific instances where you successfully led a team through challenges in network support.
