At a Glance
- Tasks: Support the team in delivering a polished guest experience and assist with food and beverage service.
- Company: Join MA/NA, a new fine-dining restaurant inspired by Japanese culinary traditions.
- Benefits: Competitive salary, service charge, comprehensive training, and staff meals.
- Other info: Enjoy a supportive and creative working atmosphere with clear progression opportunities.
- Why this job: Be part of an exciting flagship opening and develop your skills in a world-class environment.
- Qualifications: Hospitality experience preferred but not essential; strong interest in fine dining and teamwork.
The predicted salary is between 13 - 16 £ per hour.
Location: 30 Upper Grosvenor Street, Mayfair
About MA/NA
Opening in early 2026 in Mayfair, MA/NA is inspired by the Japanese belief that every ingredient holds an invisible energy shaped by nature and human craft. Mana is a spiritual force that is felt rather than seen. It transforms emotion into experience, and a meal into memory. MA/NA will offer a seamless connection between restaurant and bar. Refined Japanese dishes will sit alongside a world-class cocktail, wine and sake programme. Cocktails flow naturally into dinner, and dinner returns to drinks. Every detail, from service and design to sound and light, is intentional and celebrates the extraordinary within the simple.
The Role
As a Commis Waiter / Waitress at MA/NA, you will support the restaurant floor team in delivering a seamless, thoughtful and polished guest experience. This role is ideal for someone at the beginning of their fine-dining journey who is eager to learn, develop strong service foundations, and grow within a world-class hospitality environment.
Working closely with Head Waiters, Waiters, Sommeliers and the Bar team, you will assist in maintaining service flow and presentation standards, ensuring every detail contributes to an exceptional guest journey.
Key Responsibilities
- Support waiters and head waiters during service to ensure smooth guest experience
- Assist with food and beverage service, including running dishes and clearing tables
- Maintain high standards of cleanliness and presentation across tables and service areas
- Prepare and reset tables, mise en place and service stations before and during service
- Follow service standards, etiquette and guidance from senior team members
- Communicate clearly and respectfully with colleagues across all departments
- Anticipate guest and team needs and respond with efficiency and care
- Assist with opening, closing and side duties as required
What We Are Looking For
- Previous hospitality experience preferred, but not essential
- Strong interest in fine dining, Japanese cuisine and hospitality culture
- Positive attitude with a willingness to learn and develop
- Calm, reliable and professional approach to work
- Good communication skills and a team-first mindset
- High attention to detail and pride in presentation
- Flexibility and enthusiasm for being part of a high-profile new opening
What We Offer
- Competitive salary and service charge
- Opportunity to be part of a flagship opening within the Thesleff Group
- Comprehensive training and development in fine-dining service
- Clear progression opportunities within the restaurant and wider group
- Staff meals, wellness initiatives and a supportive, creative working environment
Join the MA/NA Opening Team
If you are passionate about hospitality, eager to learn, and excited to be part of a restaurant where every moment is intentional — we would love to hear from you.
Commis Waiter in Stirling employer: Mana
At MA/NA, we pride ourselves on being an exceptional employer, offering a unique opportunity to be part of a flagship restaurant opening in the heart of Mayfair. Our commitment to employee growth is reflected in our comprehensive training programmes and clear progression pathways within the Thesleff Group, all while fostering a supportive and creative work environment that celebrates the art of fine dining. Join us to experience a culture where every detail matters, and your passion for hospitality can truly flourish.
StudySmarter Expert Advice🤫
We think this is how you could land Commis Waiter in Stirling
✨Explore Local Hotspots
For entry-level roles in the hospitality food service industry, getting a foot in the door can often mean walking into local cafés, restaurants, or hotels with your CV in hand. Introduce yourself, ask about openings, and show your enthusiasm. This face-to-face approach can really set you apart from other candidates who just apply online!
✨Utilise Seasonal Hiring Trends
Keep an eye on the busy seasons, like summer or winter holidays, when restaurants and venues are ramping up for new staff. Many establishments look for extra hands during these peak times, so target your applications around these windows. Engage with local event calendars to find places that might be preparing for busy periods.
✨Join Hospitality Communities
Connect with local hospitality groups on social media or platforms like Meetup; they're a great way to learn about unadvertised opportunities and network with industry folks. Plus, you’ll get insider tips on where the best spots to apply are, and maybe even find a mentor to guide you through your first steps in the industry.
✨Polish those Soft Skills
In food service, your ability to communicate well and remain calm under pressure is crucial. Consider volunteering at local events or gatherings where you can showcase these skills. It not only adds experience to your CV but also demonstrates your willingness to learn and adapt, which is super enticing to potential employers like Mana.
We think you need these skills to ace Commis Waiter in Stirling
Some tips for your application 🫡
Show Off Your Service Skills:In the hospitality-food-service world, mentioning your customer service experience is key. Even if it’s just a part-time gig or a volunteer role, highlight how you made customers happy or handled tricky situations. We love seeing those people-focused skills in your application!
Include Relevant Certifications:If you've got any relevant certifications, like a food hygiene certificate or bartending course, make sure they shine in your CV. Certifications show you're serious about your craft, and we appreciate candidates who come prepared with the right knowledge and skills for the job.
Craft a Genuine Cover Letter:For an entry-level position like this, your cover letter should reflect your enthusiasm and willingness to learn. Talk about why you’re excited about the role at Mana and what you hope to gain from working in hospitality. Let your personality come through!
Keep Your CV Clear and Concise:In hospitality, hiring managers might be sifting through loads of applications. Keep your CV neat and ensure it highlights your relevant experience and skills without fluff. Stick to one page if you can, making it easy for us to see why you'd be a great fit at Mana!
How to prepare for a job interview at Mana
✨Know Your Menu Inside Out
You'd be surprised at how many candidates stumble on questions about the menu! Make sure you familiarise yourself with the food and drink offerings at Mana. Knowing the ingredients, cooking methods, and even the specials can really impress your interviewer and show you're genuinely interested.
✨Show Off Your Customer Service Skills
In the hospitality-food-service world, customer service is king. Prepare some examples of how you've handled customer interactions in the past, whether in a part-time job or even during group projects. Practising these scenarios can set you apart and highlight your problem-solving abilities.
✨Be Ready for Practical Assessments
Since you're going for an entry-level role, don't be surprised if they ask you to demonstrate your skills in a practical way. Whether that's making a drink or setting a table, brush up on basic hospitality tasks. It shows that you're not just talk, but you can walk the walk too!
✨Display Your Willingness to Learn
As an entry-level candidate, your enthusiasm and willingness to grow can go a long way. Be prepared to discuss what you hope to learn and how you can contribute to the team at Mana. Your motivation can often outweigh experience, so let that passion shine through!
