At a Glance
- Tasks: Configure and install cutting-edge software while troubleshooting and solving IT issues.
- Company: Join a pioneering company in AI-powered digital pathology with over 20 years of experience.
- Benefits: Enjoy a competitive salary, bonus, pension, and income protection while working from home.
- Other info: Flexible remote work with opportunities for career growth in a dynamic environment.
- Why this job: Make a real impact in the life sciences sector with innovative technology and customer interactions.
- Qualifications: Experience in IT support, strong communication skills, and knowledge of Microsoft tools required.
The predicted salary is between 35000 - 45000 £ per year.
The COMPANY
With over 20 years of experience, our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images.
The ROLE
Due to an internal promotion, they now require a Technical Solutions Engineer / IT Support Engineer to join their team. Working from home, the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers. The Technical Solutions Engineer will:
- Handle software-related requests
- Analyse software related issues and propose solutions
- Troubleshoot software
- Identify root causes of software problems
- Conduct software testing and installation
- Troubleshoot IT related issues
- Manage software and database migrations
- Advise customers on hardware and software configurations and implementation
- Develop customer relationships through professional and dependable interactions
The PERSON
The right Technical Solutions Engineer / IT Support Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation:
- Experience as an IT engineer, Technical Solutions Engineer, Application Support Engineer, etc.
- Scripting knowledge
- Comprehensive understanding of Microsoft tools and application environments
- Networking knowledge
- Strong communication, organization, problem-solving, and diagnostic skills
- At ease with showcasing solutions to various audiences, including engineers, developers, architects, IT managers, and executives
- Ability to work independently and take ownership of projects
Salary: £42,000 Starting salary
PACKAGE includes: Bonus, Pension, Income protection, Etc.
Location: Working from home, living anywhere in the UK. Suitable living locations include: Cambridge, Peterborough, Nottingham, Northampton, Leicester, Birmingham, Leeds, Sheffield, Manchester, Liverpool, Bristol, Ipswich, Coventry, Wolverhampton, Edinburgh, Glasgow, London.
Remote IT Support Engineer in Rochdale employer: Mana Resourcing
As a leader in AI-powered digital pathology software, our client offers an exceptional work environment that prioritises innovation and employee development. With the flexibility of remote work, employees enjoy a supportive culture that fosters professional growth through continuous learning opportunities and a strong emphasis on teamwork. The comprehensive benefits package, including bonuses and income protection, further enhances the appeal of joining this forward-thinking organisation.
