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- Tasks: Join us as a Technical Solutions Engineer, configuring and installing cutting-edge software from home.
- Company: Be part of a pioneering company in AI-powered digital pathology with over 20 years of experience.
- Benefits: Enjoy a competitive salary, bonuses, pension, and the flexibility of remote work.
- Why this job: This role offers growth opportunities, a dynamic culture, and the chance to make a real impact.
- Qualifications: Ideal candidates have IT experience, scripting knowledge, and strong problem-solving skills.
- Other info: Work from anywhere in the UK and connect with diverse professionals across the tech industry.
The predicted salary is between 30000 - 42000 £ per year.
Job Type: Permanent
Posted: Friday, 4th July 2025
Technical Solutions Engineer
The COMPANY
With over 20 years of experience our Client are pioneers in AI-powered digital pathology software and services. They are the acknowledged global leaders in supplying this specialist software to the life sciences sector, allowing them to analyse and interpret slide images.
The ROLE
Due to an internal promotion they now require a Technical Solutions Engineer to join their team. Working from home the Technical Solutions Engineer will be responsible for configuring and installing my Clients software for their customers.
Working from home the Technical Solutions Engineer will;
* Handle software-related requests
* Analyse software related issues and propose solutions
* Troubleshoot software
* Identify root causes of software problems
* Conduct software testing and installation
* Troubleshoots IT related issues
* Manage software and database migrations
* Advise customers on hardware and software configurations and implementation
* Develop customer relationships through professional and dependable interactions
The PERSON
The right Technical Solutions Engineer candidate will be an intelligent and dynamic individual who wants to develop their career further within this progressive organisation;
* Experience as an IT engineer, Technical Solutions Engineer, Application Support Engineer, etc.
* Scripting knowledge
* Comprehensive understanding of Microsoft tools and application environments
* Networking knowledge
* Strong communication, organization, problem-solving, and diagnostic skills
* At ease with showcasing solutions to various audiences, including engineers, developers, architects, IT managers, and executives
* Ability to work independently and take ownership of projects
Salary: £42,000 Starting salary
PACKAGE includes;
Bonus
Pension
Income protection
Etc.
Location: Working from home, living anywhere in the UK.
Suitable living locations include:
Cambridge
Peterborough
Nottingham
Northampton
Leicester
Birmingham
Leeds
Sheffield
Manchester
Liverpool
Bristol
Ipswich
Coventry
Wolverhampton
Edinburgh
Glasgow
London
Alternative Titles: Software Engineer, IT Solutions Engineer, Technical Software Engineer, IT Engineer, Applications Engineer, Application Support Engineer
Mana Resourcing is a specialist recruitment company working within the Engineering, Sales, IT and Commercial sectors. We are established to service and support the recruitment requirements of modern businesses and candidates alike.
INAND1
Contact Information
Phone : 01572 821 985
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IT Support employer: Mana Resourcing Ltd
Contact Detail:
Mana Resourcing Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support
✨Tip Number 1
Familiarise yourself with the specific software and tools mentioned in the job description. Understanding the AI-powered digital pathology software will give you an edge during interviews, as you'll be able to discuss its features and benefits confidently.
✨Tip Number 2
Brush up on your troubleshooting skills. Since the role involves handling software-related requests and diagnosing issues, being able to demonstrate your problem-solving process can impress potential employers.
✨Tip Number 3
Network with professionals in the IT support field, especially those who work with similar software. Engaging in conversations about industry trends and challenges can provide valuable insights and may even lead to referrals.
✨Tip Number 4
Prepare to showcase your communication skills. As the role requires advising customers and developing relationships, practice explaining technical concepts in simple terms to various audiences, which will highlight your ability to connect with clients effectively.
We think you need these skills to ace IT Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as an IT engineer or Technical Solutions Engineer. Emphasise your skills in troubleshooting, software testing, and customer relationship management, as these are key for the role.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for technology and problem-solving. Mention specific experiences where you've successfully handled software-related issues or improved customer satisfaction.
Highlight Technical Skills: Clearly list your technical skills, including scripting knowledge, familiarity with Microsoft tools, and networking expertise. This will demonstrate your capability to handle the responsibilities outlined in the job description.
Showcase Communication Skills: Since the role involves advising customers and showcasing solutions, provide examples of how you've effectively communicated complex technical information to non-technical audiences in your application.
How to prepare for a job interview at Mana Resourcing Ltd
✨Showcase Your Technical Skills
Make sure to highlight your experience with software configuration, troubleshooting, and any scripting knowledge you possess. Be prepared to discuss specific examples of how you've resolved technical issues in the past.
✨Demonstrate Strong Communication
As a Technical Solutions Engineer, you'll need to communicate effectively with various stakeholders. Practice explaining complex technical concepts in simple terms, as this will show your ability to connect with both technical and non-technical audiences.
✨Prepare for Problem-Solving Scenarios
Expect to face hypothetical scenarios during the interview where you'll need to demonstrate your problem-solving skills. Think through common software issues and how you would approach diagnosing and resolving them.
✨Research the Company and Its Products
Familiarise yourself with the company's AI-powered digital pathology software and services. Understanding their products will not only help you answer questions more effectively but also show your genuine interest in the role and the company.
