Regional Auto Support Lead: Field & Dealer Solutions

Regional Auto Support Lead: Field & Dealer Solutions

Full-Time 40000 - 50000 Β£ / year (est.) No working from home possible
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At a Glance

  • Tasks: Resolve technical issues and enhance dealer satisfaction across the south of the UK.
  • Company: Join MAN Truck & Bus, a leader in automotive solutions.
  • Benefits: Competitive salary, career development, and a supportive work environment.
  • Other info: Opportunity to coach dealers and drive process improvements.
  • Why this job: Make a real difference in customer experience and dealer success.
  • Qualifications: Experience in automotive services and strong relationship management skills.

The predicted salary is between 40000 - 50000 Β£ per year.

MAN Truck & Bus is seeking a Regional Support Manager to cover the south of the United Kingdom. The role focuses on resolving customer and dealer technical issues in the field and structuring meetings to improve satisfaction.

You will review dealer KPI data and take ownership of escalations, coordinating with stakeholders for timely resolution. The position requires strong relationship management, field experience in automotive services, and the ability to coach dealers on process improvements.

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Regional Auto Support Lead: Field & Dealer Solutions employer: MAN Truck & Bus

At MAN, we pride ourselves on being an exceptional employer, offering a dynamic work environment in Preston where no two days are the same. Our commitment to employee well-being is reflected in our competitive salary, bonus scheme, and generous benefits including a fantastic company car scheme and 25 days of holiday. We foster a culture of inclusivity and support, ensuring that every team member has the opportunity to grow and thrive within the automotive industry.

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Contact Details:

MAN Truck & Bus Recruitment Team

We think you need these skills to ace Regional Auto Support Lead: Field & Dealer Solutions

Technical Issue Resolution
Customer Relationship Management
KPI Data Analysis
Stakeholder Coordination
Coaching Skills
Process Improvement
Field Experience in Automotive Services