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- Tasks: Manage job cards, engage with customers, and support the parts department.
- Company: Leading vehicle service provider in Gateshead with a focus on inclusivity.
- Benefits: Competitive salary, excellent pension scheme, and a company car every six months.
- Why this job: Join a supportive team and make a difference in customer service.
- Qualifications: Customer service experience and technical knowledge are essential.
- Other info: Diverse workplace that values and supports all employees.
The predicted salary is between 30000 - 42000 £ per year.
A leading vehicle service provider in Gateshead is hiring a full-time Technical Service Advisor. The role involves managing job cards, engaging with customers, and supporting the parts department. Ideal candidates will have customer service experience and technical knowledge.
The company offers a competitive salary, excellent pension scheme, and a company car every six months. They value diversity and promote an inclusive workplace where all employees are supported.
Technical Service Advisor: Workshop & Parts (Bonus) employer: MAN Truck & Bus UK
Contact Detail:
MAN Truck & Bus UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Service Advisor: Workshop & Parts (Bonus)
✨Tip Number 1
Get to know the company! Research their values and culture so you can show how you fit in during interviews. This will help us stand out as a candidate who truly understands what they’re about.
✨Tip Number 2
Practice your customer service skills! Since this role involves engaging with customers, think of examples from your past experiences where you’ve gone above and beyond. We want to showcase our ability to connect with people.
✨Tip Number 3
Don’t underestimate the power of networking! Reach out to current or former employees on LinkedIn to get insider tips about the interview process. They might share valuable insights that could give us an edge.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we can tailor our CV and cover letter to match the job description perfectly, making it easier for us to land that interview.
We think you need these skills to ace Technical Service Advisor: Workshop & Parts (Bonus)
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight any customer service experience you have in your application. We want to see how you've engaged with customers in the past and how you can bring that expertise to our team.
Demonstrate Your Technical Knowledge: Since this role is all about technical service, don’t shy away from showcasing your technical know-how. Whether it’s vehicle maintenance or parts knowledge, let us know what you’ve got!
Tailor Your Application: Take a moment to customise your application for this specific role. We love seeing candidates who take the time to align their skills and experiences with what we’re looking for in a Technical Service Advisor.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at MAN Truck & Bus UK
✨Know Your Stuff
Make sure you brush up on your technical knowledge related to vehicle service. Familiarise yourself with common issues, parts, and job card management. This will not only help you answer questions confidently but also show that you're genuinely interested in the role.
✨Customer Service is Key
Since the role involves engaging with customers, think of examples from your past experiences where you provided excellent customer service. Be ready to discuss how you handled difficult situations and turned them into positive outcomes.
✨Research the Company
Take some time to learn about the vehicle service provider and their values. Understanding their commitment to diversity and inclusion can help you align your answers with their culture, showing that you’re a great fit for their team.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, the team, and the company culture. This shows your enthusiasm and helps you determine if this is the right workplace for you.